Samuel Villarreal
Austin,TX
Summary
Hospitality and client-facing professional with experience in upscale craft cocktail environments and high-touch guest service. Known for creating welcoming, personalized experiences through strong communication, attention to detail, and a calm presence in fast-paced settings. Brings a relationship-driven approach shaped by both hospitality and professional sales experience, with a strong focus on service quality, teamwork, and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Craft Cocktail Specialist | Mixologist
Second Bar and Kitchen
Austin
02.2024 - 10.2025
- Bartended private events and large-scale services of 100+ guests, delivering polished and efficient hospitality in high-volume environments.
- Coordinated directly with event coordinators prior to service to align on beverage execution, guest experience expectations, event flow, and operational needs.
- Delivered elevated guest experiences in a fast-paced craft cocktail and dining environment through attentive, personalized service and strong communication.
- Prepared classic and seasonal cocktails with consistency, precision, and attention to presentation during both standard and large-event service.
- Guided guests through cocktail, wine, and food selections by tailoring recommendations to individual preferences and creating a welcoming atmosphere.
- Collaborated closely with bartenders, servers, and kitchen staff to maintain seamless service and uphold high hospitality standards during peak hours.
- Assisted with bar setup, inventory organization, restocking, and maintaining cleanliness and presentation standards throughout service.
Enterprise Sales Development Representative
Betterworks
Austin
03.2025 - 03.2026
- Partnered with HR and Talent leaders to explore challenges related to employee engagement, performance management, and retention across mid-market and enterprise organizations.
- Facilitated conversations around goal alignment, continuous feedback, and workforce development strategies within HR teams.
- Collaborated cross-functionally with Customer Success, Solutions Engineering, and Sales to align messaging with customer needs and post-sale outcomes.
Enterprise SaaS Business Development Representative
1E
Austin
03.2023 - 03.2024
- Prospecting and Lead Generation: Identified and engaged with over 250 new enterprise prospects monthly, achieving a 30% conversion rate to qualified leads, surpassing team benchmarks by 15%.
- Relationship Building: Cultivated strategic partnerships with C-level executives and key decision-makers across Fortune 500 companies, driving a 20% uplift in customer retention rates.
Education
BS - Health Education, Business Minor
The University of Texas at Austin
AustinSkills
- Craft Cocktail Preparation
- Spirit & Wine Knowledge
- High-Volume Event Service
- POS Systems & Cash Handling
- Guest Experience & Hospitality
- Upselling & Menu Recommendations
- Multitasking in Fast-Paced Environments
- Team Collaboration & Communication
Timeline
Enterprise Sales Development Representative
Betterworks
03.2025 - 03.2026
Craft Cocktail Specialist | Mixologist
Second Bar and Kitchen
02.2024 - 10.2025
Enterprise SaaS Business Development Representative
1E
03.2023 - 03.2024
BS - Health Education, Business Minor
The University of Texas at Austin