Samuel Watkins
Buffalo,NY
Summary
Dedicated and dependable professional with strong communication and decision-making abilities. Eager to contribute as a valuable team member. Passionate about utilizing skills and experience to drive success and achieve organizational goals. Proven track record of collaborating effectively with colleagues to deliver high-quality results in fast-paced environments. Committed to continuous learning and growth to enhance contributions and make a positive impact within the organization.
Overview
13
13
years of professional experience
Work History
Budtender
East Leaf Dispensary
2442 Clinton St Buffalo, NY 14224 United States
08.2025 - Current
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
General Manager
Rallyhouse
3701 McKinley Pkwy
04.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Event Security Officer
Vista Security Group
60 Bryant Woods S Buffalo, NY 14228 United States
10.2021 - 07.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Store Manager
Ardene
1 Walden Galleria Buffalo, NY 14225 United States
02.2023 - 03.2024
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Manager
Shoe Carnival
3540 McKinley Pkwy Buffalo, NY 14219 United State
12.2021 - 11.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Assistant Manager
Polo Ralph Lauren
1900 Military Rd Niagara Falls, NY 14304 United St
06.2017 - 08.2020
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
Supervisor
McDonald
3929 Lockport-Olcott Rd Lockport, NY 14094 United
02.2013 - 05.2017
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
High school diploma -
Newfane high school
Newfane06.2015
Skills
- Critical thinking
- Professionalism & great work ethic
- Teamwork
- Great oral & Communications skills
- Leadership and team building
- Problem resolution
- Effective leader
Timeline
Budtender
East Leaf Dispensary
08.2025 - Current
General Manager
Rallyhouse
04.2024 - Current
Store Manager
Ardene
02.2023 - 03.2024
Assistant Manager
Shoe Carnival
12.2021 - 11.2022
Event Security Officer
Vista Security Group
10.2021 - 07.2025
Assistant Manager
Polo Ralph Lauren
06.2017 - 08.2020
Supervisor
McDonald
02.2013 - 05.2017
High school diploma -
Newfane high school