Samuel Wenzel
Knoxville,TN
Summary
I am a young and motivated employee. I have worked full-time throughout the duration of my college career and am ready to use my hard-earned degree to continue developing a career in the public service. My experience in victim assistance has built up my resilience to adversity and my resolve to make the world a better place through the work that I do. Wherever I find myself, I bring great attention to detail and persistence in learning new skills.
Overview
5
5
years of professional experience
Work History
Victim Compensation Coordinator
Victim Witness Services For Northern Arizona
01.2023 - Current
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Coded office purchases to proper grants and funds
- Maintained spreadsheets on vehicle maintenance dates, client intake data, and expense account funding sources
- Purchased supplies for one main office and 6 satellite offices
- Prepared files for victim compensation applicants and maintained hard filing system
- Monthly and quarterly data reporting to state government
- Requested police reports and medical records for applicants
- Negotiated medical, dental, mental health, and funeral debts
- Utilized empathy and listening skills to communicate with victims of traumatic events
Customer Service Representative
Walmart
08.2021 - 01.2023
- Brought forth excellent customer service skills and a commitment to customer satisfaction.
- Worked to ensure quality service and addressed and resolved all customer issues.
- Displayed an eagerness to learn new skills by learning the customer and financial services roles after being initially hired as a cashier
Utility Pole Inspector
American Energy Services
07.2019 - 07.2021
- Contracted for utility companies to perform routine safety inspections of pole structures
- Utilized handheld GPS units to provide precise locations of any discovered safety issues within a power grid
- Operated and maintained a company vehicle and provided documentation of all expenses weekly
- Conducted initial interviews and assisted in the training of all new hires
Education
Bachelor of Science - Public Administration
Northern Arizona University
Flagstaff, AZ05.2024
Associate of Arts - Political Science
Cochise College
Sierra Vista, AZ12.2022
Skills
- Budget Compliance
- Microsoft Office Suite
- Data Management
- Grant Compliance
- Financial Reporting
- Empathy
- Fleet Maintenance
- Active Listening
- Bill Negotiation
- Quickbooks
Timeline
Victim Compensation Coordinator
Victim Witness Services For Northern Arizona
01.2023 - Current
Customer Service Representative
Walmart
08.2021 - 01.2023
Utility Pole Inspector
American Energy Services
07.2019 - 07.2021
Bachelor of Science - Public Administration
Northern Arizona University
Associate of Arts - Political Science
Cochise College
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