Zoe Schrag
Flagstaff,AZ
Summary
I am a dedicated and accomplished recent college graduate with a Bachelor's degree in Psychology and a minor in Community Health. Graduated magna cum laude with a 4.0 GPA while consistently working over 30 hours a week, demonstrating exceptional time management, dedication, and a strong work ethic. I have the proven ability to handle crisis situations with composure and effectiveness, underscored by excellent communication skills and unwavering loyalty. I am eager to leverage my academic background and hands-on experience to contribute to a dynamic team in a supportive, community-focused environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crisis Response-Volunteer
Victim Witness Services
10.2023 - Current
- Used strong interpersonal communication skills to convey information to others.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Assisted with special events and programs.
Bartender/Server
Buffalow Wild Wings
01.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Coco's Restaurant
02.2020 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Psychological Studies
Northern Arizona University
Flagstaff, AZ05.2024
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Leadership Qualities
- Computer Skills- SPSS, Excel, etc
- Public Speaking
- Event Planning
- Cross-cultural understanding
- Adaptability and Dependability
Certification
- CITI Basic Human Subjects Training and Research Certification - 2023
- Mental Health First Aid Skills Certification - 2023
- Active Fingerprint Clearance Card in Arizona
Timeline
Crisis Response-Volunteer
Victim Witness Services
10.2023 - Current
Bartender/Server
Buffalow Wild Wings
01.2021 - Current
Server
Coco's Restaurant
02.2020 - 08.2020
Bachelor of Science - Psychological Studies
Northern Arizona University
- CITI Basic Human Subjects Training and Research Certification - 2023
- Mental Health First Aid Skills Certification - 2023
- Active Fingerprint Clearance Card in Arizona
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