Skilled equipment operator with extensive experience in blue-collar roles and a background in Medicare sales. Transitioned to remote work after obtaining a life and health insurance license, demonstrating adaptability and a commitment to professional growth. Proficient in leveraging technology to enhance client interactions and streamline processes. Eager to return to hands-on work while applying strong communication and technical skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
Pitch Health Solutions
Remote, TX
09.2025 - Current
Assisted clients in understanding Medicare plan options and benefits.
Conducted needs assessments to identify suitable Medicare coverage for clients.
Guided clients through enrollment processes and critical deadlines for Medicare plans to ensure timely coverage.
Collaborated with team members to develop effective sales strategies and materials.
Managed client records and updated information in CRM systems to support efficient service delivery.
Responded promptly to client inquiries regarding policy details and claims support.
Built strong relationships with clients through effective communication and support.
Presented and clearly explained insurance policy options based on clients' needs and goals.
Followed up with clients regularly to ensure satisfaction and address any issues.
Recommended additional products and services aligned with clients' benefit objectives to enhance overall value.
Medicare Sales Agent
United Healthcare
Remote, TX
10.2024 - 08.2025
Assisted clients in understanding Medicare plan options and benefits.
Conducted needs assessments to identify suitable Medicare coverage for clients.
Educated clients on enrollment processes and deadlines for Medicare plans.
Collaborated with team members to develop effective sales strategies and materials.
Maintained accurate client records and updated information in CRM systems.
Responded promptly to client inquiries regarding policy details and claims support.
Built strong relationships with clients through effective communication and support.
Resolved customer complaints quickly and professionally.
Transportation Driver
Cherry's Unlimited Services LLC
OTR, USA
04.2023 - 09.2024
Transported goods safely to various locations.
Inspected vehicle for safety and maintenance issues.
Loaded and unloaded cargo to meet delivery schedules and maintain accuracy.
Followed scheduled routes to ensure timely deliveries.
Communicated with dispatch for updates and instructions.
Maintained detailed records of deliveries and mileage to ensure compliance with safety regulations.
Adhered to traffic laws and safety regulations consistently.
Performed daily pre-trip inspections to ensure the safety of vehicles.
Interacted courteously with customers when delivering goods or services.
Loaded and unloaded freight in a safe and timely manner.
Utilized GPS navigation systems to plan optimal routes for each trip.
Maintained accurate records of deliveries, pickups, and vehicle maintenance.
Conducted regular maintenance checks on vehicles such as changing oil, checking brakes.
Followed established safety procedures when handling hazardous materials.
Operated forklifts to facilitate safe movement of heavy items within tight deadlines.
Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Fence Installer
Florida Detention Systems
OTR, USA
04.2021 - 04.2023
Installed various types of secure fencing around prisons and jails.
Operated power tools and machinery safely, contributing to seamless fence installation.
Operated various types of equipment daily including skidsteers, forklifts, off-road forklifts, 60 foot boom lifts, scissor lifts, and mini excavators.
Collaborated with team members, ensuring timely completion of fencing projects.
Prepared job sites by measuring and marking areas for fence placement.
Maintained tools and equipment for reliable performance and safety during installations.
Dug holes for posts using augers or post hole diggers.
Operated power tools such as saws, drills, and grinders for cutting and shaping materials.
Installed fence posts, panels, and gates according to manufacturer's specifications.
Performed routine maintenance on equipment used in fence installation work.
Completed work in different weather conditions and on diverse ground types.
Tire Technician
Brian's Tire And Service
Vernon, TX
04.2019 - 04.2021
Inspected tires for damage and wear to ensure safety standards.
Mounted and balanced tires using specialized equipment efficiently.
Performed tire rotations and alignments to extend tire life.
Guided customers in selecting tires tailored to vehicle specifications and driving conditions.
Provided training and guidance to new technicians on best practices.
Rotated tires and reset tire pressure monitoring systems.
Rotated tires and reset tire pressure monitoring systems.
Operate company tractor to help with mounting and dismounting large tractor tires and farm equipment.
Operate Semis and farm equipment such as sprayers, tractors, and loaders to bring to the shop and deliver back to the customer.
Operate Semis and farm equipment such as sprayers, tractors, and loaders to bring to the shop and deliver back to the customer.
Education
High School Diploma -
Vernon High School
Vernon, TX
04-2020
Some College (No Degree) - Road to associates degree
Vernon College
Vernon, TX
Skills
Medicare policy compliance
Medicare knowledge
Policy explanation
Sales strategy development
Needs assessment
Client training
Customer relationship management
CRM management
Objection handling
Problem solving
Worksite safety
Safety regulations
Equipment inspection
Equipment operation
Forklift operation
Skid steer operation
Excavation techniques
Machine maintenance
General labor
Instruction adherence
Certification
Life and health insurance license in over 25 states.
Timeline
Medicare Sales Agent
Pitch Health Solutions
09.2025 - Current
Medicare Sales Agent
United Healthcare
10.2024 - 08.2025
Transportation Driver
Cherry's Unlimited Services LLC
04.2023 - 09.2024
Fence Installer
Florida Detention Systems
04.2021 - 04.2023
Tire Technician
Brian's Tire And Service
04.2019 - 04.2021
High School Diploma -
Vernon High School
Some College (No Degree) - Road to associates degree