SAMUEL ADEKUNLE ADERETI
148 Fountain Ave,Brooklyn,NY
Summary
Experienced in maintaining fire safety protocols and responding to risks in diverse environments, such as commercial buildings, construction sites, and public events. Skilled in monitoring fire safety systems, conducting inspections, and coordinating evacuations when necessary, especially without functioning fire protection systems. Results-driven Sales and Customer Service professional with a passion for delivering exceptional customer experiences. Utilizes strong communication and negotiation skills to provide top-notch customer service. Demonstrates innovation by leveraging extensive product knowledge to create tailored solutions that drive customer loyalty, retention, and revenue. Committed to ensuring the safety and satisfaction of all individuals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SECURITY OFFICER
YELLOWSTONE SECURITY INC
02.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Sales Assistant
BEAUTY 35
05.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Established rapport with customers using active listening and interpersonal skills.
Client Relationship Officer
Guaranty Trust Bank
10.2013 - 03.2021
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Facilitated meetings and discussions between clients, sales and delivery teams.
- Maintained and built close relationships with customers through regular contact and visits.
- Educated community about services by presenting key information.
- Reported field activity, interactions and results weekly.
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
- Supported account team when qualifying, pursuing and closing opportunities.
Education
Bachelor of Science - Computer Science
Ladoke Akintola University of Technology
Oyo, Nigeria09.2018
Higher National Diploma - Computer Engineering
State Polytechnic
Osun, Nigeria06.2011
Skills
- Interpersonal communication skills
- Product promotions
- Sales expertise
- Problem solving strength
- Customer Relations
- Adhere to Compliance and safety regulations
- Organizational Skills
- Teamwork
Certification
F-01 Fire Guard (also known as a Citywide Fire Guard for Impairment)
F-02 Fire Guard for Shelters
Timeline
SECURITY OFFICER
YELLOWSTONE SECURITY INC
02.2025 - Current
Sales Assistant
BEAUTY 35
05.2022 - Current
Client Relationship Officer
Guaranty Trust Bank
10.2013 - 03.2021
Bachelor of Science - Computer Science
Ladoke Akintola University of Technology
Higher National Diploma - Computer Engineering
State Polytechnic