RYAN GREY
Summary
A versatile professional with experience across multiple industries, including security, recruitment, technical support, account management, and warehouse. Proven ability to adapt to various roles while consistently delivering strong results. Skilled in maintaining safety protocols, managing client relationships, solving technical issues, and optimizing workflow processes. Known for effective communication and problem-solving, with a focus on improving both team efficiency and client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
National Security Inc
07.2021 - Current
- Currently providing security at the CHP Academy
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Securing perimeter
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Marketing Specialist
Advantage One Brokers
04.2019 - 06.2022
- Drove business by recruiting life insurance agents
- Developed recruitment strategies to meet the overall goals of the company
- Contacted applicants to inform them of employment possibilities, consideration, and selection
- Streamlined communication processes, leading to improved collaboration between departments.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
- Boosted lead generation through the creation of engaging content for social media platforms.
- Screened and referred applicants to a hiring manager in the organization
- Reviewed resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
- Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
- Hosted weekly trainings and updates
Account Manager (inside sales)
Renew Financial
10.2015 - 01.2018
- Personally pursue and sign up contractor clients in your region for Renew Financial's CaliforniaFIRST program
- Develop annual marketing plans for clients to support business goals, and support implementation of contractor marketing strategies
- Support and collaborate with Programs, Operations, and Marketing staff to ensure best in class client tools, support, and programs
- Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals
- Develop, customize, and conduct client trainings
T2 Technical Advisor
Apple Inc.
09.2012 - 04.2014
- Provided exception customer service and technical support
- Created projects and workshops
- Sold Applecare to customers that were interested
- Trained new technical advisors per company request
- Top 10 Advisor for 6 months and top 300 T2 advisor for the rest of my career
Dock Worker
FedEx Freight
10.2009 - 08.2012
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
Education
Diploma -
Monterey Trail High School
01.2009
Skills
- Administrative Skills
- Relationship Building
- Product and service knowledge
- Interpersonal communication skills
- Active Listening
- Critical Thinking
- Customer Service
- Recruiting and Sourcing
- Time Management
- New Hire Training
- Problem-solving abilities
- Sales proficiency
- Customer Relations
Certification
Security Guard, #6624205
Timeline
Security Officer
National Security Inc
07.2021 - Current
Marketing Specialist
Advantage One Brokers
04.2019 - 06.2022
Account Manager (inside sales)
Renew Financial
10.2015 - 01.2018
T2 Technical Advisor
Apple Inc.
09.2012 - 04.2014
Dock Worker
FedEx Freight
10.2009 - 08.2012
Diploma -
Monterey Trail High School
Similar Profiles
Jasmine P.WagnerJasmine P.Wagner
TSOC Staff and Positional Trainer at Texas Security Operations Center, US NAVY National Security Agency, Texas, NSATTSOC Staff and Positional Trainer at Texas Security Operations Center, US NAVY National Security Agency, Texas, NSAT
Ifedotun OgundipeIfedotun Ogundipe
Legislative Officer I, The Senate at National Assembly, Committee On National SecurityLegislative Officer I, The Senate at National Assembly, Committee On National Security
FRANKLIN HICKSFRANKLIN HICKS
SENIOR CYBER INTELLIGENCE ANALYST at National Security Agency, NSA, National Cyber Threat Operations Center, NCTOCSENIOR CYBER INTELLIGENCE ANALYST at National Security Agency, NSA, National Cyber Threat Operations Center, NCTOC
Alexis ChairesAlexis Chaires
Security Officer, Commissioned Security Officer at Deployed ServicesSecurity Officer, Commissioned Security Officer at Deployed Services
LARRY PORTERLARRY PORTER
Associate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBIAssociate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBI