Hi, I’m
Samuel Dennis NiiAryee
Capitol Heights,MD
Overview
3
years of professional experience
Work History
Computer COREAlexandria, VA
Help Desk Support Specialist
07.2020 - 02.2023
Job overview
- Supported customers with password resets and account customization.
- Resolved Level 1 technical issues with software, hardware and peripherals.
- Opened service tickets for clients, documenting user information and description of problem.
- Assisted customers with instructional support and product troubleshooting.
- Fielded help desk customer questions and fulfilled requests.
Education
Greater New Haven State Technical CollageNew Haven, CT
Bachelor of Science from Computer Hardware And Electrical /Electronics Engi
05.1983
University Overview
Emit ElectronicsWest Africa Ghana
Associate of Science from Industrial Electronics Technology
03.1966
University Overview
Skills
- Customer Education
- Service Ticket Tracking
- Report Creation
- Deficiency Documentation
Languages
English
Professional
Additional Information
Additional Information
- Hold City and Guilds of London Institute For Telecommunication Engineers
- Serve in an installation of various complex facility in the preservation area's in Ghana
- Employed By Dictaphone Inc Pitney Bowes Subsidiary In Milford Connecticut.
- In this position i was trouble shooter for digital power supplies for the use in the computers and Loggers.
- utilize in the information and voice processor.
- I served from 1983 soon as i graduated from collage until the company relocated to florida.
Availability
See my work availability
Not Available
Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
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evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Help Desk Support Specialist
Computer CORE
07.2020 - 02.2023
Greater New Haven State Technical Collage
Bachelor of Science from Computer Hardware And Electrical /Electronics Engi
Emit Electronics
Associate of Science from Industrial Electronics Technology