Hi, I’m
Samuel Dennis NiiAryee
Capitol Heights,MD
Overview
3
years of professional experience
Work History
Computer COREAlexandria, VA
Help Desk Support Specialist
07.2020 - 02.2023
Job overview
- Supported customers with password resets and account customization.
- Resolved Level 1 technical issues with software, hardware and peripherals.
- Opened service tickets for clients, documenting user information and description of problem.
- Assisted customers with instructional support and product troubleshooting.
- Fielded help desk customer questions and fulfilled requests.
Education
Greater New Haven State Technical CollageNew Haven, CT
Bachelor of Science from Computer Hardware And Electrical /Electronics Engi
05.1983
University Overview
Emit ElectronicsWest Africa Ghana
Associate of Science from Industrial Electronics Technology
03.1966
University Overview
Skills
- Customer Education
- Service Ticket Tracking
- Report Creation
- Deficiency Documentation
Languages
English
Professional
Additional Information
Additional Information
- Hold City and Guilds of London Institute For Telecommunication Engineers
- Serve in an installation of various complex facility in the preservation area's in Ghana
- Employed By Dictaphone Inc Pitney Bowes Subsidiary In Milford Connecticut.
- In this position i was trouble shooter for digital power supplies for the use in the computers and Loggers.
- utilize in the information and voice processor.
- I served from 1983 soon as i graduated from collage until the company relocated to florida.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Timeline
Help Desk Support Specialist
Computer CORE
07.2020 - 02.2023
Greater New Haven State Technical Collage
Bachelor of Science from Computer Hardware And Electrical /Electronics Engi
Emit Electronics
Associate of Science from Industrial Electronics Technology
Similar Profiles
Ethan MillerEthan Miller
Intern at Computer COREIntern at Computer CORE
Katlego Katelyn MolokommeKatlego Katelyn Molokomme
Payroll Administrator at The Core Computer BusinessPayroll Administrator at The Core Computer Business
Tanmay DeyTanmay Dey
CENTRE MANAGER at AYUSH COMPUTER AUTHORIZED BY RABINDRANATH TAGORE JATIO YUVA COMPUTER CENTRE.CENTRE MANAGER at AYUSH COMPUTER AUTHORIZED BY RABINDRANATH TAGORE JATIO YUVA COMPUTER CENTRE.
KOFI AMOAHKOFI AMOAH
911 Emergency Dispatcher at Office of Unified Communications911 Emergency Dispatcher at Office of Unified Communications
Kenyetta JacksonKenyetta Jackson
Administrative Clerk at Spectrum Health CareAdministrative Clerk at Spectrum Health Care