Samuele Scarcelli
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Technologically proficient, troubleshooter, and avid tester.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Parry's Pizzeria and Taphouse
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Leader
Whataburger
03.2021 - 08.2023
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
Bachelor's Degree - Computer Science
Texas A&M University
College Station, TX05.2027
Skills
- Coaching
- Overtime Management
- Work Planning
- Mentoring
- Project Planning
- Troubleshooting Skills
Certification
Python General-Purpose Programming Certification
Microsoft Certified Professional in Python Programming
C++ Professional Programming Certification
Basic Java Programming Certification
Timeline
Server
Parry's Pizzeria and Taphouse
05.2024 - Current
Team Leader
Whataburger
03.2021 - 08.2023
Bachelor's Degree - Computer Science
Texas A&M University
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