Samuel Kyei Nimako
Cincinnati,OH
Summary
Results-driven Data Center Debug Technician Team Lead at Jabil, leading high-performing teams in hardware diagnostics, root-cause analysis, and system reliability improvements. Proven expertise in server and network hardware debugging, with a hands-on background in Linux system administration and cybersecurity best practices. Strong communicator and team motivator with a focus on uptime, efficiency, and operational excellence in fast-paced data center environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Datacenter Debug Technician Team Lead
Jabil with Lorien
02.2025 - Current
- Performing detailed diagnostics and troubleshooting of server hardware components using linux command line tools
- Address issues related to CPUs, memory, storage devices and other critical hardware elements.
- Work collaboratively to achieve Diagnostic departments process yield goals.
- Lead and mentor a team of debug technicians and testers.
- Assign daily tasks and priorities based on operational needs.
- Monitor team performance and provide feedback or coaching.
- Facilitate training and upskilling for new and existing technicians
Cyber Security Analyst (Intern)
Charter Communication
06.2024 - 11.2024
- Assist in patch management and risk prioritization
- Document findings and recommend security improvements
- Document incident reports and remediation strategies.
- Responsible in conducting technical research to contribute to cloud security direction and planning
- Monitor security alerts and analyze potential threats.
Residential Connectivity Specialist
04.2023 - 04.2024
- Experience in the use of Turf management tool
- Meet or exceed monthly, quarterly, and annual sales targets and quotas.
- Address customer questions, concerns, and objections professionally and effectively.
- Present and demonstrate products or services to prospective clients, highlighting their features and benefits.
- Build and maintain strong relationships with new and existing customers to drive repeat business.
- Address customer questions, concerns, and objections professionally and effectively.
IT Administrator Help Desk
Rheinmetall
01.2021 - 12.2022
- In charge of Installing, configuring and maintaining workstation computers, software applications and peripherals
- Responsible in Managing user accounts and access rights in Active Directory and other IT systems
- Providing support in setting up and configuring network components and connections
- Responsible in diagnosing and troubleshooting hardware and software problems, both locally and remotely
- Receiving, analyzing and processing requests and fault reports via various channels
IT Volunteer
United Nations SDG
04.2019 - Current
Education
Certificate - Cybersecurity
Guild/Chegg skills
05.2024
M.Sc. - Social Protection Systems
H-BRS
10.2021
B.Sc. - Health Informatics
Catholic University
10.2015
Skills
- Basic threat analysis
- Vulnerability scanning
- SIEM tools (Splunk)
- Network security
- Debugging hardware/software issues
- OS installation (Windows/Linux)
- BIOS configurations
- TCP/IP
- DNS
- DHCP
- VPN
- Basic firewall configurations
- Hardware diagnostics
- Advanced troubleshooting
- Teamwork
- Problem-solving
- Multitasking
- Critical thinking
- Effective communication
- Testing and troubleshooting
- Help desk support
- Microsoft office
Certification
- CompTIA Security+ (SY0-601), in progress
- Qualys CSAM & VMDR
- Linux Redhat 8 (RHEL8)
- Cyber Security Governance, Risk, and Compliance (GRC) Mastery
- MCSE
- Networking
- Operating Systems and Computer Hardware
Timeline
Datacenter Debug Technician Team Lead
Jabil with Lorien
02.2025 - Current
Cyber Security Analyst (Intern)
Charter Communication
06.2024 - 11.2024
Residential Connectivity Specialist
04.2023 - 04.2024
IT Administrator Help Desk
Rheinmetall
01.2021 - 12.2022
IT Volunteer
United Nations SDG
04.2019 - Current
B.Sc. - Health Informatics
Catholic University
Certificate - Cybersecurity
Guild/Chegg skills
M.Sc. - Social Protection Systems
H-BRS
Activities
2019-04-01, IT Volunteer, United Nations SDG, Bonn, Germany
Skills And Tools
Basic threat analysis, vulnerability scanning, SIEM tools (Splunk), network security, Debugging hardware/software issues, system imaging, OS installation (Windows/Linux), BIOS configurations, TCP/IP, DNS, DHCP, VPN, basic firewall configurations
Hands On Projects And Labs
- Vulnerability Assessment Using Qualys & Nessus, Conducted vulnerability scans on virtual machines and documented risks., Identified misconfigurations and proposed remediation strategies.
- Threat Hunting & Log Analysis with Splunk, Analyzed security logs for suspicious activities and potential threats., Created custom dashboards to monitor and detect anomalies.
- Packet Analysis Using Wireshark, Captured and analyzed network traffic to detect potential threats and malicious activities., Identified unauthorized data exfiltration attempts.
- Securing networks using Firewalls, VPNs, IDS/IPS and Secure Wi Fi, Configuring firewalls to filter incoming and outgoing network traffic., Configuring inbound and outbound rules for different protocols (HTTP, HTTPS, SSH)., Setting up a VPN for secure remote access., Using Tools like snort to detect and prevent various types of network attacks like denial of service (DoS), buffer overflow, and port scanning., Securing a wireless network against unauthorized access.
Phone - Number
(859) 312 3969
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