Samuell Twaddle
Plano,TX
Summary
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Custodian of Records
DMC Billing
11.2021 - Current
- Managed comprehensive records management system to ensure compliance with regulatory standards.
- Collaborated with departments to streamline record-keeping procedures, improving overall workflow efficiency.
- Reduced lost or misplaced files by implementing an effective tracking system and regularly monitoring file locations.
- Ensured timely retrieval of documents for various departments, streamlining office efficiency and reducing wait times.
HVAC Sales
Bradbury Brothers Heating And Air Conditioning
09.2022 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
Transportation Specialist
Army National Guard
02.2018 - 02.2024
- Coordinated logistics for transportation of personnel and equipment across diverse operational environments.
- Implemented safety protocols to ensure compliance with military standards during transport operations.
- Oversaw execution of transportation missions, ensuring timely delivery of materials and personnel under tight deadlines.
Supervisor
Lake Martin Lifestyle Management
03.2020 - 12.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations to ensure seamless service delivery and adherence to quality standards.
- Built strong relationships with key clients, leading to repeat business and referrals for new projects.
- Conducted regular inspections to maintain compliance with safety regulations and company policies.
Education
High School -
St. Johns 23 College Preparatory
05-2016
Associate of Science - MRI
Performance Masters
Dallas, TX07-2025
Skills
- File maintenance
- Building rapport
- Upselling strategies
- Technical troubleshooting
- Customer service
- Teamwork and collaboration
- Problem-solving
Certification
- Universal EPA License.
Timeline
HVAC Sales
Bradbury Brothers Heating And Air Conditioning
09.2022 - 08.2024
Custodian of Records
DMC Billing
11.2021 - Current
Supervisor
Lake Martin Lifestyle Management
03.2020 - 12.2021
Transportation Specialist
Army National Guard
02.2018 - 02.2024
High School -
St. Johns 23 College Preparatory
Associate of Science - MRI
Performance Masters
Interests
I enjoy Lifting, golf, hunting and spending time with my family.