Patient-oriented Nurse with 6 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Hospice specialty.
Overview
9
9
years of professional experience
Work History
Field Nurse Practitioner
Per Diem
06.2025 - Current
Conduct face-to-face (F2F) encounters to determine hospice eligibility in accordance with Medicare and LCD criteria
Perform focused clinical assessments evaluating disease progression, prognosis (≤6 months), and functional status (e.g., PPS)
Provide clear, compliant documentation supporting certification and recertification decisions
Collaborate with hospice medical director and interdisciplinary team (IDT) to guide plan of care
Identify changes in condition and recommend adjustments to symptom management and care approach
Educate patients and families on disease trajectory, goals of care, and hospice services
Field Registered Nurse
Per Diem
05.2021 - Current
Perform initial hospice evaluations for new referrals, assessing eligibility based on disease progression, functional decline, and hospice criteria
Complete hospice admissions, including consents, medication reconciliation, and initiation of plan of care
Conduct follow-up (supervisory) visits to reassess patient status, symptom control, and ongoing eligibility
Coordinate care with providers and interdisciplinary team (IDT) to ensure timely admissions and continuity of care
Provide patient and family education on hospice services, goals of care, and disease trajectory
Deliver care across a multi-county region, demonstrating flexibility, efficiency, and strong time management in a high-volume setting
DPCS/Administrator Designee
Physicians Preferred Hospice
03.2023 - Current
Provide clinical oversight and leadership to the agency's interdisciplinary team, ensuring that all patient care activities are performed in accordance with the agency's care plans and regulatory requirements.
Develop and maintain policies and procedures related to nursing care and collaborate with the Director of Nursing to ensure that these policies are evidence-based and aligned with best practices.
Monitor patient outcomes and satisfaction and use data to identify areas for improvement in clinical care and service delivery.
Participate in quality improvement activities, such as chart audits and peer reviews, and provide feedback and coaching to clinical staff to promote continuous learning and improvement.
Serve as a resource for clinical staff, providing guidance and support on complex patient care issues and ensuring that all staff members have access to the training and education they need to deliver high-quality care.
DPCS/Administrator Designee
Saint Iness Hospice
03.2023 - Current
Provide clinical oversight and leadership to the agency's interdisciplinary team, ensuring that all patient care activities are performed in accordance with the agency's care plans and regulatory requirements.
Develop and maintain policies and procedures related to nursing care and collaborate with the Director of Nursing to ensure that these policies are evidence-based and aligned with best practices.
Monitor patient outcomes and satisfaction and use data to identify areas for improvement in clinical care and service delivery.
Participate in quality improvement activities, such as chart audits and peer reviews, and provide feedback and coaching to clinical staff to promote continuous learning and improvement.
Serve as a resource for clinical staff, providing guidance and support on complex patient care issues and ensuring that all staff members have access to the training and education they need to deliver high-quality care.
DPCS Designee/Admin Designee
Crescenta Hospice Care
03.2023 - 03.2026
Providing guidance and direction to the nursing team, overseeing day-to-day nursing operations, setting goals, and ensuring policies and procedures are followed.
Ensuring that patients with life-limiting illnesses receive high-quality care by developing care plans, coordinating with the interdisciplinary team, and monitoring and evaluating nursing practices.
Managing and supporting nursing staff, including hiring, training, and performance evaluations, and creating a positive work environment.
Education and Support: Educating and supporting patients and their families about hospice care, symptom management, and end-of-life care options.
Collaboration and Coordination: Working closely with physicians, social workers, chaplains, and other team members to ensure coordinated care and effective communication.
Monitoring and evaluating the quality of nursing care, identifying areas for improvement, and implementing initiatives to enhance care quality.
Ensuring compliance with applicable regulations and maintaining accreditation requirements for hospice care.
RN Case Manager
Physicians Preferred Hospice
03.2021 - 02.2023
Supported Director of Nursing with scheduling, communication, and coordination of daily hospice operations
Managed hospice office workflow, including triaging calls and responding to urgent patient needs via emergency line
Communicated with providers to obtain and implement physician orders in a timely manner
Coordinated medication and DME/supply ordering to maintain continuity of patient care
Collaborated with interdisciplinary team (IDT) to ensure effective care planning and execution
Assisted with development and implementation of policies and procedures in compliance with hospice regulations
Participated in quality improvement initiatives, including chart audits and patient satisfaction activities
Office Manager/Supervisor
Miracle Care Hospice, Inc., North Hollywood
07.2020 - 03.2021
Manage the day-to-day operations of the hospice agency's office, including scheduling appointments, maintaining patient records, and managing office supplies and equipment.
Supervise administrative staff, including receptionists and medical records clerks, and ensure that all office activities are performed in compliance with agency policies and regulatory requirements.
Coordinate communication between staff, patients, and families, and ensure that all patient information is kept confidential and secure.
Assist with billing and insurance-related activities, including verifying insurance coverage, submitting claims, and following up on outstanding balances.
Manage the agency's electronic medical records (EMR) system, ensuring that all documentation is accurate, complete, and up to date.
Provide support to the agency's clinical staff, including nurses, social workers, chaplains, and volunteers, as needed.
Sales/Retention Agent
Lamps Plus, Chatsworth, CA
06.2017 - 07.2020
Responded to incoming customer calls and emails, providing information about Lamps Plus products and services and addressing customer inquiries and concerns.
Assisted customers with product selection, providing recommendations based on their needs, preferences, and budget.
Upsold products and services to customers, using persuasive techniques and product knowledge to increase sales and revenue.
Worked to retain existing customers, providing exceptional customer service and proactively addressing customer issues and concerns.
Resolved customer complaints and issues, escalating to management as needed to ensure customer satisfaction and retention.
Education
MSN/AGPC-NP -
West Coast University
Anaheim, CA
06-2025
BSN - Science of Nursing
West Coast University
North Hollywood, CA
08-2020
General Education - undefined
Los Angeles Valley College
Valley Glen, CA
10-2017
Diploma -
Ulysses S. Grant High School
Valley Glen, CA
06-2016
Skills
Experienced Nurse Practitioner and Registered Nurse specializing in hospice care, performing face-to-face (F2F) evaluations, admissions, and follow-up visits to support timely and compliant patient care Skilled in determining hospice eligibility, initiating plans of care, and reassessing patients for ongoing needs and symptom management Strong clinical judgment in evaluating disease progression, medication optimization, and coordinating care across interdisciplinary teams Proven ability to manage high-volume caseloads across multiple counties while maintaining efficiency, accuracy, and regulatory compliance Effective communicator providing patient and family education, fluent in English, Armenian, and Russian, enhancing care for diverse populations
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