Samwel Ng'homange
Dar Es Salaam ,Tanzania
Summary
I am a graduate in Marketing and Public Relations from the National Institute of Transport (NIT). My academic background has equipped me with a strong foundation in strategic communication, brand management, and digital marketing. I am passionate about leveraging innovative marketing strategies to enhance brand visibility and engage target audiences effectively. With hands-on experience through internships and projects, I am eager to apply my skills in a dynamic professional environment.
Work History
Sales Personnel
SATO JAMBO STORE
Mwanza, Tanzania
08.2023 - 07.2025
- Receiving order from customers
- Preparing orders for delivering
- Visiting customer and growing towns to create new customers
- Researching on customer satisfaction
- Analysing the flow and trend on sales
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
BACHELOR'S DEGREE INMARKETING AND PUBLIC RELATIONS -
10.2020 - 12.2023
References
- WINIFRIDA PASCHAL SATO
Managing director of Sato Jambo store
Contact: 0626365880
ALEX JUSTUS
Headmaster Bupandagila High school
Email: Justusalex@gmail.com
HOFTON MWAIBABILE
District Revenue Officer.Magu DC
Contact. +255652787770
Languages
English, Fair, Excellent
Kiswahili, fluent