Samyah Bland
Mays Landing,NJ
Summary
Driven work ethic and history of timely attendance. Excellent communication and teamwork skills. Friendly, helpful to deliver positive customer experiences. Attentive, systematic with strong problem-solving, multitasking and conflict resolution abilities. Reliable and fastidious with a superior work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teacher Assistant
New Millennium Childcare & Language Development Center
Linwood, NJ
06.2018 - Current
- Assisted in the development and implementation of lesson plans.
- Provided instructional support to teachers in accordance with established curriculum guidelines.
- Assisted in the supervision of students during recess, lunch, and other activities.
- Organized classroom materials, including books, supplies, and equipment.
- Provided individual assistance to students as needed.
Housekeeper
Marriott Vacations Worldwide
Township of Galloway, NJ
01.2023 - 06.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
Cashier/Customer Service
Marshalls
Mays Landing, NJ
10.2021 - 11.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
Manager
Springtime Sparkle Cleaning Service
Vineland, NJ
05.2021 - 09.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
Front Desk Agent
Bally's Corporation
Atlantic City, NJ
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Provided information about hotel amenities, services, and local attractions.
- Inputted guest information into computer system accurately and securely.
- Managed cash drawer responsibly throughout shift.
Education
High school diploma -
Egg Harbor Township High School
Egg Harbor, NJSkills
- Cashiering
- Food Service
- Cleaning Experience
- Customer Service
- Coffee Experience
- Food Preparation
- Cash Handling
- Merchandising
- Retail Sales
- Residential Cleaning
- Commercial Cleaning
- Childcare
- Babysitting
- Nannying
- Cooking
- Toddler Care
- Home Care
- Guest Services
- Caregiving
- Teaching
- Infant Care
Certification
- CPR, 04/21, Present
- Child Development Associate, Present
Timeline
Housekeeper
Marriott Vacations Worldwide
01.2023 - 06.2023
Cashier/Customer Service
Marshalls
10.2021 - 11.2022
Manager
Springtime Sparkle Cleaning Service
05.2021 - 09.2022
Teacher Assistant
New Millennium Childcare & Language Development Center
06.2018 - Current
Front Desk Agent
Bally's Corporation
High school diploma -
Egg Harbor Township High School