Sandie Susila
Reseda,CA
Summary
Bachelor's degree in Family Consumer Science with 5 years of customer service experience. Organized Teaching Assistant providing support to lead teacher and facilitating student instruction. Committed to enhancing students' academic performance and fostering positive educational experiences. Strong interpersonal skills with a focus on diverse backgrounds.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher Assistant and Bii
Edlogical
Woodland Hills, CA
01.2023 - Current
- Facilitated material generation, lesson planning, class preparation, scheduling, and exam distribution for teachers.
- Supported students in developing individualized learning plans to address academic challenges.
- Managed multiple classroom tasks to ensure smooth daily operations.
- Collaborated with various teachers to provide effective assistance and resources.
After School Program
Kidz City
Woodland Hills, CA
02.2022 - 08.2023
- Pick up kids from school to the after-school program.
- Set up snack time, then free play.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Clicklist Associate
Ralphs
Granada Hills, CA
03.2016 - 09.2021
- Answer phone calls with customer complaints or questions.
- Collaborated with team to ensure inventory accuracy and availability.
- Communicated effectively with customers regarding order status and inquiries.
- Trained new associates on ClickList procedures and best practices.
- Followed food safety guidelines when handling perishable goods such as dairy, meat, seafood.
Education
B.S. - Family & Consumer Sciences Education
Cal State University Northridge
Northridge, CASkills
- Cashiering
- Student support
- Team collaboration
- Classroom support
- Grading assignments
- Communication skills
- Customer service
- Childcare and babysitting
- Organizational skills
Certification
CPR/AED, 11/22/25, 11/22/27, The basics of CPR.
Timeline
Teacher Assistant and Bii
Edlogical
01.2023 - Current
After School Program
Kidz City
02.2022 - 08.2023
Clicklist Associate
Ralphs
03.2016 - 09.2021
B.S. - Family & Consumer Sciences Education
Cal State University Northridge