Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samyiah Jackson

Bridgeport,CT

Summary

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Reunification Case Worker

Child and Family Guidance
Bridgeport, Connecticut
10.2024 - 04.2025
  • Transported children when necessary for appointments or visitation rights.
  • Reported any suspected abuse or neglect to the appropriate authorities in accordance with state regulations.
  • Monitored client compliance with court orders or treatment plans.
  • Assisted clients in locating resources such as housing, employment, educational opportunities and medical assistance.
  • Advised parents on parenting techniques that promote positive behavior modification.
  • Actively participated in team meetings with supervisors, colleagues and other partners to discuss caseloads, best practices and strategies for success.
  • Participated in court hearings related to child custody or guardianship proceedings.
  • Conducted home visits with families to assess safety, well-being and progress.
  • Provided counseling services to individuals, couples and families.
  • Attended trainings related to social work practices or new program initiatives.
  • Gathered information from families and social services agencies to inform treatment planning.

Supervisor

Alpha Community Services
Bridgeport, CT
02.2021 - 02.2024
  • Created culture of continuous improvement, inspiring employees to take action and solve problems.
  • Scheduled all projects in logical steps and budgeted time required to meet deadlines.
  • Participated in planning meetings to evaluate barriers and provide recommendations for work planning.
  • Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals.
  • Identified gaps in processes and communication with front line employees.
  • Utilized company policies and guidelines to solve work problems.
  • Observed team performance to provide feedback to management for discipline and performance evaluations.
  • Planned and coordinated logistics and materials for meetings and staff events.
  • Resolved or escalated business problems to keep operations moving smoothly.

Childcare Support Staff

Strong Start
Trumbull, Connecticut
06.2021 - 08.2021
  • Read books aloud to groups of children or individually as requested by Lead Teacher.
  • Collaborated with Lead Teacher in developing lesson plans that incorporated various teaching methods such as storytelling, music, art, and field trips.
  • Supervised playgrounds and other recreational areas to ensure safety of the children at all times.
  • Organized daily classroom routines, including snack time, story time, and outdoor playtime.
  • Enforced rules concerning conduct within the classroom setting while maintaining a positive attitude towards the students.
  • Assisted with potty training when needed.
  • Monitored the safety of children at all times while they were playing or engaging in activities.
  • Helped with mealtime preparation, clean up and serving meals to the children.
  • Maintained a clean and organized classroom environment that was conducive to learning.
  • Provided guidance to children on appropriate behavior during class activities.

Education

Bachelor of Science - Psychology

University of Bridgeport
Bridgeport, CT
12.2023

Skills

  • Personal care services
  • Prioritization
  • Communication
  • Creative thinking
  • Teamwork
  • Organization
  • Research
  • Motivation
  • Coordination
  • Case management
  • Client advocacy
  • Effective counseling

Certification

  • CPR/First Aid
  • Drug and Substance Abuse Certification
  • Car seat Safety Training Certificate

Timeline

Reunification Case Worker

Child and Family Guidance
10.2024 - 04.2025

Childcare Support Staff

Strong Start
06.2021 - 08.2021

Supervisor

Alpha Community Services
02.2021 - 02.2024

Bachelor of Science - Psychology

University of Bridgeport