SANA AHMED
Patchogue,NY
Summary
Highly motivated and results-driven professional with a strong background in retail operations seeking a challenging position to leverage my skills, experience and passion for delivering exceptional customer service
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Calvin Klein
Riverhead, NY
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier Team Lead
KOHL'S
East Setauket, NY
12.2022 - 08.2023
- Motivated and lead a team of (15) employees providing training and coaching to optimize performance and achieve sales targets
- Maintained inventory control, conduct regular stock assessments and implement replenishment strategies to ensure product availability and minimize stockouts
- Cultivated strong relationships with customers, addressing inquiries, resolving issues and ensuring a positive shopping experience
- Trained and mentored new hires, fostered a positive work environment, and ensured adherence to company policies and procedures
Sales Associate
BATH AND BODY WORKS
Lake Grove, NY
01.2021 - 12.2022
- Greeted and assisted customers and addressed inquiries
- Demonstrated product knowledge to offer recommendations to meet customers' needs
- Achieved and consistently exceeded monthly sales targets by employing persuasive sales techniques
- Maintained an organized and visually appealing store environment through effective merchandising and product replenishment
- Ensured accurate cash handling procedures and efficient store operations through team collaboration
- Participated in training sessions and product knowledge updates to stay informed on new arrivals and promotions
Education
Associate of Applied Science - Business Administration
SUFFOLK COUNTY COMMUNITY COLLEGE
Selden, NY05.2025
Diploma -
Patchogue Medford High School
Medford 06.2021
Skills
- Teamwork and collaboration
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Cash handling
- Conflict resolution
- Sales expertise
Certification
Data Analytics Certificate, Google Career Certificates, 2023
Timeline
Sales Associate
Calvin Klein
08.2023 - Current
Cashier Team Lead
KOHL'S
12.2022 - 08.2023
Sales Associate
BATH AND BODY WORKS
01.2021 - 12.2022
Associate of Applied Science - Business Administration
SUFFOLK COUNTY COMMUNITY COLLEGE
Diploma -
Patchogue Medford High School