Sana E. Deen
Baltimore,MD
Summary
Dynamic professional with a proven track record in operations and client engagement, surpassing sales targets by 25%. Led a diverse team to boost performance while utilizing data analysis to drive strategic decisions. Aiming to apply these strengths in Programmatic Media, Digital Advertising, or Account Management roles.
Overview
1
1
Certification
11
11
years of post-secondary education
8
8
years of professional experience
Work History
Senior Coach
Solidcore
11.2024 - Current
- Facilitated engaging fitness sessions that catered to diverse client needs.
- Mentored junior coaches, enhancing team performance and collaboration.
- Cultivated client relationships that enhanced retention and fostered brand loyalty.
- Provided exceptional customer experiences in a dynamic environment.
- Assisted in community engagement activities to promote studio presence. and studio outreach initiatives.
Evidence Specialist
Baltimore County State's Attorney's Office
Baltimore, USA
09.2022 - Current
- Collaborated with attorneys and stakeholders to prepare digital evidence and impactful presentations.
- Analyze large volumes of data and multimedia content to identify key information.
- Created visual presentations to clearly convey complex information for diverse audiences.
- Managed multiple high-priority projects, ensuring timely delivery under strict deadlines.
Legal Assistant
Baltimore County State's Attorney's Office
Baltimore, USA
02.2021 - 09.2022
- Coordinated communication among clients, attorneys, and external stakeholders to ensure alignment and clarity.
- Managed complex workflows and tracked deadlines across multiple matters to facilitate timely case progression.
- Streamlined operations through effective organization and process management for enhanced workflow.
- Drafted legal documents and pleadings for court proceedings.
- Managed case files and maintained organized documentation systems.
- Coordinated communication between clients, witnesses, and legal staff.
Sales & Social Lead
LOFT
05.2018 - 12.2021
- Exceeded sales goals by 25% for two consecutive quarters.
- Led 25-person team to achieve 15% performance increase through targeted strategies.
- Managed social media content and engagement initiatives to boost customer interaction.
- Analyzed customer and sales metrics, identifying trends to enhance business performance.
Education
Bachelor of Science - Economics
Towson University
Baltimore, MD 08.2015 - 12.2026
Skills
- Customer Success
- Project Management
- Performance Reporting
- Data Analysis
- Presentation Development
- Excel
- Google Workspace
- Cross-Functional Collaboration
- Team Leadership
- Campaign management
- Video Editing
- Customer relationship management
Certification
Adobe Premiere Pro Certification
Trailhead by Salesforce Certification
Social Media Marketing Hubspot Academy
Timeline
Senior Coach
Solidcore
11.2024 - Current
Evidence Specialist
Baltimore County State's Attorney's Office
09.2022 - Current
Legal Assistant
Baltimore County State's Attorney's Office
02.2021 - 09.2022
Sales & Social Lead
LOFT
05.2018 - 12.2021
Bachelor of Science - Economics
Towson University
08.2015 - 12.2026