SANAD QAFFAF
Memphis,TN
Summary
Detail-oriented Ramp Lead with expertise in ramp operations and aircraft loading processes, pursuing an AAS in Electrical Engineering Technology. Proficient in PLC ladder logic, robotics programming, electrical wiring, and troubleshooting. Seeking opportunities as Electrical Technician, PLC/Controls Technician, or Robotics/Mechatronics Technician.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Ramp Lead
American Airlines / Envoy Air
Memphis, Tennessee
06.2025 - Current
- Led ramp activities, ensuring smooth aircraft loading and unloading processes.
- Coordinate ramp workflow to support flight operations.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Executed day-to-day duties with accuracy and efficiency.
Wheelchair Secondary Supervisor
PrimeFlight
Memphis, Tennessee
01.2025 - 06.2025
- Oversaw wheelchair assistance services, providing support for passengers in need.
- Communicated with airline staff to coordinate safe, timely passenger transfers.
- Engaged with clients to monitor customer satisfaction levels and address concerns, enhancing overall service experience.
- Welcomed customers to enhance initial service experience. to enhance customer experience., answered questions and discussed services.
HVAC Technician
Family HVAC Business
Memphis, TN
01.2024 - 01.2025
- Troubleshot heating and cooling failures using gauges, meters, and diagnostic checks.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
Education
Associate of Applied Science (AAS) - Electrical Engineering Technology
Southwest Tennessee Community College
Memphis, TN 10.2026 - 10.2026
Skills
- Electrical troubleshooting
- Safety compliance
- PPE use
- Schematic reading
- Software / Tools: Arduino; AutoCAD
- PLC programming
- Robot programming
- Languages: Arabic and English (fluent)
- Team communication
- Multimeter use
TECHNICAL PROJECTS
PLC coursework: completed 14 lab exercises involving timers, counters, ladder-logic programs, and input/output functions., Robotics coursework: created and ran 10 robot programs; performed troubleshooting as needed.
Languages
English
Full Professional
Arabic
Native/ Bilingual
Timeline
Associate of Applied Science (AAS) - Electrical Engineering Technology
Southwest Tennessee Community College
10.2026 - 10.2026
Ramp Lead
American Airlines / Envoy Air
06.2025 - Current
Wheelchair Secondary Supervisor
PrimeFlight
01.2025 - 06.2025
HVAC Technician
Family HVAC Business
01.2024 - 01.2025