Mariah Monroe
Brooklyn,MD
Summary
Over 10 years of diverse experience across multiple job sectors, demonstrating exceptional performance in aviation and warehouse operations. Proven ability to adapt and excel in new areas, including Electrical and Electronic Systems Technology. With a strong work ethic and a commitment to delivering high-quality results.
Overview
11
11
years of professional experience
9
9
Certifications
Work History
Ramp Lead
Quantem Aviations
Baltimore, MD
05.2022 - 01.2025
- Thrived in fast-paced environments while ensuring meticulous attention to detail.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed safe handling, disposal, and proper use of hazardous chemicals and wastes.
- Demonstrated ability to prioritize competing demands and multi-task effectively.
- Accurately weighed and recorded materials for operational efficiency.
- Lifted, carried, and balanced loads up to 75 pounds as required.
- Led teams of 10 or more members in various baggage operations across multiple flight contracts.
- Executed baggage operations for diverse planes, adapting strategies to varying sizes.
Ramp Lead
Menzies Aviations
Baltimore, MD
10.2023 - 06.2024
- Maintained strong attention to detail in fast-paced environment.
- Ensured safe handling and disposal of hazardous chemicals and wastes.
- Managed competing demands through effective multi-tasking and prioritization.
- Oversaw reports and loadmaster paperwork for operational accuracy.
- Accurately weighed and recorded cargo for compliance.
- Monitored and managed flight schedules to optimize efficiency.
- Lifted, carried, and balanced loads up to 75 pounds as needed.
- Led teams of over 10 members in baggage operations across various flight contracts.
Post Harvest Associate
Holistic Industries
Capitol Heights, MD
06.2021 - 05.2022
- Ensured proper handling and disposal of hazardous chemicals and substances.
- Executed multiple tasks while prioritizing competing demands.
- Assembled secondary packaging for product distribution.
- Accurately weighed and recorded quantities for compliance.
- Followed standard operating procedures for processing cannabis for oil extraction and flower sales.
- Performed precise hand trimming to enhance product quality.
- Lifted and balanced loads up to 75 pounds safely.
Delivery Driver
Papa Johns International Inc
Waldorf, MD
02.2020 - 04.2020
- Collected payments for goods delivered while presenting customers with accurate bills and receipts.
- Delivered pizzas and other products to customers in a timely manner.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Maintained safe driving practices by adhering to road rules and exercising caution in unfamiliar areas.
- Handled merchandise according to established product handling standards, ensuring compliance with safety protocols.
Warehouse Worker
Kohl's
Edgewater, MD
10.2018 - 07.2019
- Maintained accurate order forms and inventory documentation to ensure timely material flow.
- Identified defective, incorrect, or missing merchandise and reported findings to supervisor.
- Picked and prepared daily shipments in large warehouse to fulfill customer orders.
- Counted and stocked various merchandise types to meet inventory control tag requirements.
- Monitored work areas for cleanliness and functionality, removing obstacles for safety.
- Unloaded incoming products from trucks, sorted items, and transported to storage locations.
- Scanned container labels with RF scanners to verify contents and determine destinations.
- Received and organized incoming shipments in designated warehouse areas.
- Maintained inventory accuracy through regular stock checks and updates.
Crew Member
Federal Interior Group
Glen Burnie, MD
01.2018 - 11.2018
- Achieved team success through timely and accurate completion of assigned tasks.
- Provided excellent customer service in fast-paced retail environment.
- Maintained high productivity and quality standards across all operational areas.
- Ensured safety protocols were followed while operating heavy machinery and equipment.
- Coordinated schedules and personnel to facilitate smooth workflow.
- Sorted, stored, or disposed of loads according to established quality categories.
Table Games Dealer
Horseshoe
Baltimore, MD
04.2017 - 12.2017
- Executed game duties efficiently, managing money and chips to ensure smooth operations.
- Dealt cards for various table games, ensuring smooth gameplay.
- Monitored player actions and maintained game integrity at all times.
- Explained game rules and procedures to players clearly and confidently.
- Provided gambling chips and coin money for legal currency transactions, enabling player participation.
- Maintained engaging atmosphere by entertaining players at gaming tables.
- Explained rules, accepted bets, and processed payouts to facilitate game flow.
- Monitored casino floor and blackjack table for suspicious activities to ensure compliance.
- Observed player behavior while dealing cards, identifying potential cheating instances.
- Welcomed incoming guests with enthusiasm, fostering a fun and memorable experience.
Breakfast Server/Hostess
Maryland Live Lofts Hotel
Hanover, MD
11.2016 - 03.2017
- Operated POS terminals for order input, bill splitting, and total calculation.
- Educated guests on daily specials, appetizers, entrees, desserts, and menu items.
- Restocked pantry with nonperishable food items, condiments, and napkins to ensure availability.
- Completed closing duties by emptying trash, securing alcohol, and polishing silverware.
- Prepared salads and appetizers while setting up garnish stations to assist kitchen staff.
- Collaborated with host, bus person, and cook to enhance food and beverage service efficiency.
- Arranged place settings using fresh tablecloths, tableware, and flowers for aesthetic appeal.
- Assisted customers in selecting menu items while accommodating food allergies and dietary needs.
Groundskeeper
CC&D Landscaping
Waldorf, MD
03.2015 - 09.2015
- Planned and cultivated designer lawns and gardens to enhance backyard lawns.
- Maintained landscapes through regular mowing and trimming of grass and plants.
- Operated landscaping equipment, including mowers, blowers, and edgers effectively.
- Leveraged hand-held tools to maintain green spaces.
- Applied fertilizers and pesticides to lawns and grounds to control weeds, insect infestation and maintain soil fertility.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Read and followed landscaping plans to install plants and fixtures for residences and businesses.
- Performed seasonal activities, including snow removal, landscaping, lawn mowing, applying fertilizer to plants and foliage.
Front End Supervisor
Party City Holdco Inc
Waldorf, MD
03.2014 - 04.2015
- Managed cash flows and department expenses to achieve budgetary targets.
- Supervised daily operations of front-end staff at retail store.
- Trained new cashiers on register systems and customer service protocols.
- Ensured compliance with company policies and safety regulations.
- Optimized staffing schedules to meet anticipated customer demands efficiently.
- Ensured inventory accuracy through regular stock counts and reconciliation of discrepancies.
- Boosted sales by implementing strategic merchandising and promotional initiatives.
- Handled opening and closing tasks, reconciling sales records and cash transactions using software.
Education
Associate of Science - Electrical, Electronics and Communications Engineering
Lincoln College of Technology
Columbia, MD02-2026
Associate of Science - Welding Engineering
College of Southern Maryland
La Plata, MD03-2020
Diploma - Waldorf, MD
Thomas Stone High School
Waldorf, MD05.2012
Skills
- Route management
- Hazardous materials handling
- Dependability and reliability
- Forklift operation
- Customer service
- Pallet jack operation
- Time management
- Navigation skills
- Communication
- Heavy lifting (up to 70 lbs)
- Team building
- Order fulfillment
- Groundskeeping and mowing
- Order picking
- Delivery driving experience
- Maintenance and repair
- Materials handling
- Welding expertise
- Packaging and assembly
- Attention to detail
- Safety compliance
- Problem solving
- [Equipment] operation
- Multitasking
- Troubleshooting
Certification
Commercial Driver's License (CDL) Class A, 10/01/28, MD
Forklift Certification, Not specified
Forklift Certification, Not specified
Timeline
Ramp Lead
Menzies Aviations
10.2023 - 06.2024
Ramp Lead
Quantem Aviations
05.2022 - 01.2025
Post Harvest Associate
Holistic Industries
06.2021 - 05.2022
Delivery Driver
Papa Johns International Inc
02.2020 - 04.2020
Warehouse Worker
Kohl's
10.2018 - 07.2019
Crew Member
Federal Interior Group
01.2018 - 11.2018
Table Games Dealer
Horseshoe
04.2017 - 12.2017
Breakfast Server/Hostess
Maryland Live Lofts Hotel
11.2016 - 03.2017
Groundskeeper
CC&D Landscaping
03.2015 - 09.2015
Front End Supervisor
Party City Holdco Inc
03.2014 - 04.2015
Associate of Science - Electrical, Electronics and Communications Engineering
Lincoln College of Technology
Associate of Science - Welding Engineering
College of Southern Maryland
Diploma - Waldorf, MD
Thomas Stone High School