Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
Generic

Victoria Chambers

Kissimmee,FL

Summary

Hardworking candidate offers extensive experience providing excellent customer service in the airline industry. Proven ability to work in a fast-paced environment and manage various tasks with attention to detail and accuracy. Adept at loading and unloading luggage and monitoring baggage handling systems. Possesses excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Lead Ramp Agent

AGI INC
Orlando, FL
03.2024 - Current
  • Performed daily aircraft servicing duties such as fueling, de-icing, and lavatory services.
  • Monitored the movement of all arriving and departing aircraft to ensure safety compliance with FAA regulations.
  • Coordinated the loading and unloading of cargo and baggage on various aircrafts.
  • Managed a team of ramp agents by providing guidance, feedback, training and support when needed.
  • Conducted preflight inspections on aircrafts to identify any maintenance or repair needs.
  • Enforced safety procedures while directing ground personnel in the safe operation of equipment.

RAMP AGENT

Envoy Air
Indianapolis, INDIANA
06.2022 - 04.2023
  • Practiced safety-conscious behaviors in operational processes and procedures
  • Operated baggage scanners and computers to route baggage and cargo to passenger's destination
  • Transported luggage and cargo to various airport locations
  • Collaborated with internal team to support safe and on-time departures
  • Accurately documented and processed all necessary paperwork for special services requests
  • Drove and operated tugs, belt loaders and tow tractors in areas of congestion

SECURITY OFFICER

Securitas
Brazil, INDIANA
04.2022 - 06.2022
  • Patrolled premises regularly to maintain order and establish security presence
  • Prepared detailed reports of security incidents and investigations
  • Enforced safety and security regulations to protect property and personnel
  • Responded to alarms by investigating and assessing situation
  • Performed routine checks of doors, windows, and gates for security breaches
  • Checked surveillance cameras to identify disruptions or unlawful acts

RAMP AGENT

Southwest Airlines
Indianapolis, INDIANA
02.2022 - 03.2022
  • Operated baggage scanners and computers to route baggage and cargo to passenger's destination
  • Transported luggage and cargo to various airport locations
  • Transferred, loaded and offloaded luggage and cargo using conveyor belts or forklifts
  • Drove and operated tugs, belt loaders and tow tractors in areas of congestion

FEDEX DELIVERY DRIVER

Patton Logistics
Champaign, ILLINOIS
11.2021 - 01.2022
  • Utilized relevant map programs and GPS systems to navigate routes
  • Adhered to delivery schedules and deadlines
  • Checked delivery addresses and verified correct package delivery
  • Retrieved materials from warehouse or other locations to accurately fill customer orders
  • Managed delivery pickups in-store using handheld device
  • Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record

FEDEX DELIVERY DRIVER

Amy Trucking INC
Terre Haute, INDIANA
04.2021 - 08.2021
  • Checked delivery addresses and verified correct package delivery
  • Adhered to delivery schedules and deadlines
  • Utilized relevant map programs and GPS systems to navigate routes
  • Obtained customer signatures confirming receipt of high-value products
  • Retrieved materials from warehouse or other locations to accurately fill customer orders

WAREHOUSE PACKAGE HANDLER

FedEx Ground
Terre Haute, INDIANA
05.2020 - 04.2021
  • Followed all safety regulations and procedures when handling packages
  • Loaded and unloaded packages from trucks, consistently meeting deadlines
  • Tracked incoming and outgoing packages and transported items to appropriate warehouse locations
  • Identified and resolved errors in package information, pricing, and delivery routes

Education

BACHELOR OF SCIENCE (B.S.) - HEALTH SCIENCE

Indiana State University
Terre Haute, IN
05.2023

HIGH SCHOOL DIPLOMA -

Osceola County School for the Arts
Kissimmee, FLORIDA
05.2018

Skills

  • Special Needs Travelers Aircraft Greeting
  • Security Processes
  • Quality Control
  • Baggage Oversight
  • Route Management
  • Knowledge of State Roads and Highways
  • Time Management
  • Customer Service

References

References available upon request

Languages

Spanish, Conversational

References

References available upon request.

Timeline

Lead Ramp Agent

AGI INC
03.2024 - Current

RAMP AGENT

Envoy Air
06.2022 - 04.2023

SECURITY OFFICER

Securitas
04.2022 - 06.2022

RAMP AGENT

Southwest Airlines
02.2022 - 03.2022

FEDEX DELIVERY DRIVER

Patton Logistics
11.2021 - 01.2022

FEDEX DELIVERY DRIVER

Amy Trucking INC
04.2021 - 08.2021

WAREHOUSE PACKAGE HANDLER

FedEx Ground
05.2020 - 04.2021

BACHELOR OF SCIENCE (B.S.) - HEALTH SCIENCE

Indiana State University

HIGH SCHOOL DIPLOMA -

Osceola County School for the Arts
Victoria Chambers