Program Operations Specialist with 10+ years of experience supporting federal healthcare modernization initiatives and executive leadership within government and consulting environments. Skilled in strategic communications, stakeholder engagement, governance coordination, executive briefings, and cross-functional collaboration across complex organizations. Experienced in EHRM initiatives, risk management, knowledge management, and leadership coordination within fast-paced healthcare environments. Recognized for managing high-priority initiatives, streamlining communication, and contributing to mission-driven program objectives.
Overview
12
12
years of professional experience
Work History
Project Analyst - EHRM-IO
Booz Allen Hamilton (BAH)
Washington, District of Columbia
09.2022 - Current
Support executive-level initiatives for the Executive Director of Technology and Deputy Chief Information Officer (DCIO) within the Electronic Health Record Modernization Integration Office (EHRM-IO)
Drive cross-functional coordination across VA Central Office, VHA, OIT, business teams, contractors, and external partners supporting federal healthcare modernization efforts
Proactively identify program risks and issues, provide mitigation recommendations to leadership, monitor corrective actions, and track resolution efforts
Manage executive meetings, leadership briefings, escalations, action tracking, and enterprise communications to support organizational priorities and executive decision-making
Supported EHRM Go-Live activities as Watch Officer Support by coordinating enterprise-wide information gathering across OIT, VHA, Oracle Health, and EHRM-IO teams to prepare executive briefings for the Deputy Secretary
Develop briefing materials, presentations, reports, and leadership communications for senior executives and high-visibility stakeholder engagements
Supported DevSec Release Framework (DRF) activities by aligning business, security, testing, and operational teams, contributing to four successful EHR deployments
Gather stakeholder requirements and feedback to support governance activities, strategic planning, and process improvement initiatives
Coordinate special projects, task forces, and confidential assignments supporting executive priorities and mission objectives
Exercise independent judgment while managing multiple high-priority assignments within fast-paced federal healthcare IT environments
Project Administrator - DHMSM
Octo Consulting
Reston, Virginia
12.2020 - 09.2022
Spearheaded Knowledge Management and SharePoint modernization initiatives, improving accessibility and organization of critical program documentation
Directed interdepartmental and stakeholder coordination efforts by developing executive briefings, agendas, presentations, meeting minutes, and action tracking for leadership engagements
Evaluated and refined Contract Data Requirement List (CDRL) deliverables by providing actionable recommendations to the Assistant Program Manager (APM), enhancing quality and executive readiness
Coordinated conferences, leadership meetings, and enterprise events that strengthened collaboration across government, contractor, and program teams
Led HPCON coordination efforts during COVID-19 operations by managing communication between vendors and Military Treatment Facilities (MTFs), ensuring compliance with onsite access requirements
Project Coordinator - Federal Reserve Board
Phoenix Integrators Corp
Fairfax, Virginia
12.2016 - 12.2019
Supported IT coordination and stakeholder communications within federal operational environments
Assisted with workflow management and issue resolution across cross-functional teams
Project Analyst
Rega Solutions
Chantilly, Virginia
08.2014 - 12.2016
Supported project coordination, status tracking, and documentation management activities
Maintained SharePoint repositories and collaborated with cross-functional teams to support project execution
Education
Bachelor of Science - Cybersecurity Management And Policy
University of Maryland Global Campus
College Park, MD
Skills
Federal Healthcare Programs
Executive Coordination
Program Management Support
Strategic Communications
Governance Coordination
Stakeholder Engagement
Cross-Functional Collaboration
Risk & Issue Management
Process Improvement
PMO Coordination
Operational Planning
SharePoint & Knowledge Management
Executive Briefings
Healthcare IT Support
Organizational Coordination
Technical Tools
Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Microsoft Teams
SharePoint
ServiceNow (SNOW)
Jira
Power BI
Security Clearance
Public Trust
Timeline
Project Analyst - EHRM-IO
Booz Allen Hamilton (BAH)
09.2022 - Current
Project Administrator - DHMSM
Octo Consulting
12.2020 - 09.2022
Project Coordinator - Federal Reserve Board
Phoenix Integrators Corp
12.2016 - 12.2019
Project Analyst
Rega Solutions
08.2014 - 12.2016
Bachelor of Science - Cybersecurity Management And Policy