Summary
Overview
Work History
Skills
Timeline
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Sanatou Digberekou

Columbus,OH

Summary

Driven professional with a proven track record in the housekeeping and customer service sectors, notably at Cleaning Co. Excelled in maintaining high cleanliness standards, enhancing room turnover efficiency by 30%, and fostering strong relationships across departments. Skilled in bathroom cleaning and demonstrating exceptional teamwork, I consistently exceed performance benchmarks while adapting swiftly to operational changes.

Overview

4
4
years of professional experience

Work History

Housekeeping Cleaner

Cleaning
04.2024 - 08.2024
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
  • Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
  • Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
  • Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
  • Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.

Childcare Teacher

Teachers
06.2023 - 08.2024
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Werehouse

Package And Shipping
01.2021 - 03.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cashier Team Lead

Supermarket
08.2020 - 08.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.

Skills

  • Bathroom cleaning
  • Kitchen Cleaning
  • Waste disposal
  • Proper chemical usage
  • Housekeeping
  • Mopping and sweeping
  • Hospitality background
  • Floor Vacuuming
  • Cleaning bathrooms

Timeline

Housekeeping Cleaner

Cleaning
04.2024 - 08.2024

Childcare Teacher

Teachers
06.2023 - 08.2024

Werehouse

Package And Shipping
01.2021 - 03.2023

Cashier Team Lead

Supermarket
08.2020 - 08.2022
Sanatou Digberekou