Sanatou Digberekou
Columbus,OH
Summary
Driven professional with a proven track record in the housekeeping and customer service sectors, notably at Cleaning Co. Excelled in maintaining high cleanliness standards, enhancing room turnover efficiency by 30%, and fostering strong relationships across departments. Skilled in bathroom cleaning and demonstrating exceptional teamwork, I consistently exceed performance benchmarks while adapting swiftly to operational changes.
Overview
4
4
years of professional experience
Work History
Housekeeping Cleaner
Cleaning
04.2024 - 08.2024
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
Childcare Teacher
Teachers
06.2023 - 08.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
Werehouse
Package And Shipping
01.2021 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier Team Lead
Supermarket
08.2020 - 08.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
Skills
- Bathroom cleaning
- Kitchen Cleaning
- Waste disposal
- Proper chemical usage
- Housekeeping
- Mopping and sweeping
- Hospitality background
- Floor Vacuuming
- Cleaning bathrooms
Timeline
Housekeeping Cleaner
Cleaning
04.2024 - 08.2024
Childcare Teacher
Teachers
06.2023 - 08.2024
Werehouse
Package And Shipping
01.2021 - 03.2023
Cashier Team Lead
Supermarket
08.2020 - 08.2022