Sanchez Gabriella
Fort Worth,TX
Summary
Earnest and driven Health Advisor familiar with insurance claims, premiums and copays. Good data entry abilities, documentation skills and follow-through on routine and complex tasks. Offering 3 years of related experience.
Overview
6
6
years of professional experience
Work History
Health Concierge
Aetna
Arlington, TX
06.2021 - Current
- Assisted individuals, families and small businesses with acquiring health, vision, life and dental insurance.
- Helped members navigate enrollment process and choose appropriate options.
- Maintained full and current understanding of available plans, products and services.
- Handled more than [Number] daily inbound calls from health plan customers.
- Resolved problems related to benefits, eligibility and claims.
- Provided information such as copay and premium details, pre-approval procedures and available products.
Site Director
YMCA
Arlington, TX
02.2019 - 03.2020
- take care of children before and after school.
- cleaning, passing out snacks, and creating entertaining activities for the children to participate in.
- Manage other counselors who watch the children.
- I am responsible for keeping everyone on task, setting the activities schedule, communicating with the Childcare Director and parents.
Site Director
YMCA
Midland, TX
08.2017 - 08.2019
- I supervise children, clean the room we supervise the children in
- Pass out snacks, make sure the children get off the bus, etc.
- Manage a group of two to three people who watch the children. I am responsible for keeping everyone on task, setting the activities schedule, communicating with the Childcare Director and parents.
Education
BBA - Marketing And Management
The University of Texas At Arlington
Arlington, TX 05.2001 -
Skills
Inbound call management
Document filing
Copay and premium expertise
Research abilities
Customer support
Health insurance plan knowledge
Attention to Detail
Good Telephone Etiquette
Efficient in Word, Excel, PowerPoint, and Access
Trained in GPS, ASD, and Rumba applications
Timeline
Health Concierge
Aetna
06.2021 - Current
Site Director
YMCA
02.2019 - 03.2020
Site Director
YMCA
08.2017 - 08.2019
BBA - Marketing And Management
The University of Texas At Arlington
05.2001 -