Sanda Modirca
Portugal,Portimão
Summary
Results-driven Manager known for high productivity and efficient task completion. Specialize in team leadership, and operational improvement. Problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
8
8
years of professional experience
Work History
Maneger
Lazy Jacks
Lagos, Lagos
05.2021 - Current
- Monitored staff performance and provided feedback to ensure quality customer service.
- Interacted with customers regularly to ensure their needs were met.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Investigated incidents reported by customers or staff members.
- Audited cash registers at the end of each shift for accuracy.
- Created schedules for staff members according to business needs.
- Provided guidance and support to team members when needed.
- Trained new employees on job duties and company policies.
- Resolved customer complaints in a professional manner.
- Responded to customer questions regarding products, prices and availability.
Waitress Supervisor
Hugo Bety
Lagos-Luz, Faro
04.2020 - 11.2024
- Monitored cash register operations during shifts for accuracy of transactions.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Assisted bartenders when needed during peak hours or when short staffed.
Waitress
A concha
Lagos-Luz, Faro
05.2017 - 11.2024
- Took orders for food and drinks and delivered them to guests.
- Assisted in seating guests at tables or booths.
- Answered questions about menu items, ingredients, and pricing.
- Processed payments accurately using cash registers or POS systems.
Bartender
Della Roca
Portimão-Faro, Faro
06.2016 - 05.2017
Education
Course - Management Support Technician
Dual
Portimão-Portugal04-2017
High School Diploma -
Poeta António Aleixo
Portimão-Portugal06-2014
Skills
- Team Leadership
- Schedule Preparation
- Customer Relationship Management (CRM)
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Romanian
Native/ Bilingual
Russian
Native/ Bilingual
Spanish
Limited
Ucranian
Full Professional
Timeline
Maneger
Lazy Jacks
05.2021 - Current
Waitress Supervisor
Hugo Bety
04.2020 - 11.2024
Waitress
A concha
05.2017 - 11.2024
Bartender
Della Roca
06.2016 - 05.2017
Course - Management Support Technician
Dual
High School Diploma -
Poeta António Aleixo
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