Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sanda Modirca

Portugal,Portimão

Summary

Results-driven Manager known for high productivity and efficient task completion. Specialize in team leadership, and operational improvement. Problem-solving, and adaptability, ensuring seamless project execution and team cohesion.

Overview

8
8
years of professional experience

Work History

Maneger

Lazy Jacks
Lagos, Lagos
05.2021 - Current
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Interacted with customers regularly to ensure their needs were met.
  • Monitored inventory levels to ensure adequate stock was available at all times.
  • Investigated incidents reported by customers or staff members.
  • Audited cash registers at the end of each shift for accuracy.
  • Created schedules for staff members according to business needs.
  • Provided guidance and support to team members when needed.
  • Trained new employees on job duties and company policies.
  • Resolved customer complaints in a professional manner.
  • Responded to customer questions regarding products, prices and availability.

Waitress Supervisor

Hugo Bety
Lagos-Luz, Faro
04.2020 - 11.2024
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Assisted bartenders when needed during peak hours or when short staffed.

Waitress

A concha
Lagos-Luz, Faro
05.2017 - 11.2024
  • Took orders for food and drinks and delivered them to guests.
  • Assisted in seating guests at tables or booths.
  • Answered questions about menu items, ingredients, and pricing.
  • Processed payments accurately using cash registers or POS systems.

Bartender

Della Roca
Portimão-Faro, Faro
06.2016 - 05.2017

Education

Course - Management Support Technician

Dual
Portimão-Portugal
04-2017

High School Diploma -

Poeta António Aleixo
Portimão-Portugal
06-2014

Skills

  • Team Leadership
  • Schedule Preparation
  • Customer Relationship Management (CRM)

Languages

English
Full Professional
Portuguese
Native/ Bilingual
Romanian
Native/ Bilingual
Russian
Native/ Bilingual
Spanish
Limited
Ucranian
Full Professional

Timeline

Maneger

Lazy Jacks
05.2021 - Current

Waitress Supervisor

Hugo Bety
04.2020 - 11.2024

Waitress

A concha
05.2017 - 11.2024

Bartender

Della Roca
06.2016 - 05.2017

Course - Management Support Technician

Dual

High School Diploma -

Poeta António Aleixo

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Sanda Modirca