Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Syncreon
04.2023 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Reduced employee turnover by fostering a positive work environment through engagement, start of shit/mid-shift meetings, and addressing employee concerns promptly.
Conduct Weekly GEMBA Walks and Safety Audits in addition to Job Safety Risk Assessments for Outbound
Improved operational efficiency through creating SWIs and streamlining processes and implementing time-saving strategies
Coordinated with transportation partners and customers to ensure accurate and timely delivery of shipments.
Managed daily wave planning and prioritized workload based on factors such as urgency, resources available, and customer requirements to achieve positive outcomes.
Since hire, shipment of truckloads increased by 33%, international orders by 66%, and RAW KPI jumped from 40% to 89%, exceeding network rates.
Assembler Technician
Material in Motion
01.2023 - 04.2023
Maintained records and documents of daily production and dispatched goods
Mastered computerized controls, manufacturing software and data entry and trained and mentored new team members.
Displayed exceptional mechanical aptitude and assembled and troubleshot complex equipment using diverse hand and power tools.
Operations Lead
Walmart Distribution Center
08.2020 - 12.2022
Maintain and manage order flow throughout the picking and packing process to meet established cut times
Act as fill-in manager, make crucial decisions and maintain orderly workflow when co-leads and managers are out or otherwise unavailable, including coordinate and communicate with Ops managers
Complete EOS bridge to ensure there is open-communication between shifts
Managed and allocated staff and material resources to meet production goals.
Conduct start of shift meetings and inform associates of pending activities and other vital communications
Troubleshoot and resolve issues that impact order flow during the picking and packing process
Coordinate with leads and managers in other departments when necessary
Work closely with team members to deliver project requirements, develop solutions, and meet deadlines
Corporate Trainer
Walmart Distribution Center
10.2019 - 08.2020
Picked and packed products from designated locations using various tools and transferred to appropriate areas for further processing
Operated warehouse equipment with caution and according to company guidelines and manufacturer instructions to reduce risk of accidents and malfunctions
Conducted evaluations and observed employee performance to identify areas of needed improvement.
Education
HS DIPLOMA -
CREEKSIDE HIGH SCHOOL
FAIRBURN, GA
GEORGIA STATE UNIVERSITY
ATLANTA, GA
11-2025
Associates Degree - General Studies
GEORGIA MILITARY COLLEGE
MILEDGEVILLE, GA
01.2021
Skills
Microsoft Office Suite
YMS/WMS
Performance monitoring
Staff Engagement
Task delegation
Operations Management
Strategic Planning
Associate Relations
Certification
Hazardous Material/DG Certified (49CFR/IATA/IMDG)
Lean/Kaizen Certified
Timeline
Operations Supervisor
Syncreon
04.2023 - Current
Assembler Technician
Material in Motion
01.2023 - 04.2023
Operations Lead
Walmart Distribution Center
08.2020 - 12.2022
Corporate Trainer
Walmart Distribution Center
10.2019 - 08.2020
Hazardous Material/DG Certified (49CFR/IATA/IMDG)
Lean/Kaizen Certified
HS DIPLOMA -
CREEKSIDE HIGH SCHOOL
GEORGIA STATE UNIVERSITY
Associates Degree - General Studies
GEORGIA MILITARY COLLEGE
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