Sandeep Kaur
Lodi
Summary
Accomplished Shift Leader at Carl's Jr with a proven track record in team leadership and problem-solving. Excelled in cash handling and fostering a positive work environment, ensuring operational excellence and safety compliance. Demonstrated exceptional customer service and efficiency, driving significant improvements in workplace productivity and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Leader
Carl's Jr
02.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
City Carrier Assistant
USPS
01.2018 - 04.2021
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Operated vehicles and equipment to transport packages and mail pieces.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Handled mail and packages with care to prevent damage during delivery.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
Food Packer
Diamond Foods
05.2016 - 12.2016
- Prepared food packaging boxes by folding and taping.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- packaging and sorting food
Cashier
SUBWAY®Restaurants
02.2014 - 09.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Pharmacy Technician Certification - Pharmacy Technology
Calregional
Stockton, CA03.2024
High School Diploma -
Punjab School Education Board
Punjab,India 03.2005
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Pharmacy abbreviation
- Bilingual
- Computer skills
- Dosage calculations
- Critical thinking
Certification
NHA ExCPT pharmacy technician
License board of pharmacy
CPR and AED program
Timeline
Shift Leader
Carl's Jr
02.2022 - Current
City Carrier Assistant
USPS
01.2018 - 04.2021
Food Packer
Diamond Foods
05.2016 - 12.2016
Cashier
SUBWAY®Restaurants
02.2014 - 09.2014
Pharmacy Technician Certification - Pharmacy Technology
Calregional
High School Diploma -
Punjab School Education Board