Gurpreet Kaur
Merced,CA
Summary
Dynamic professional with expertise in cashier training at Pizza Guys, excelling in customer service and cash handling. Proven ability to enhance transaction efficiency and customer satisfaction. Adept at delivering constructive feedback and fostering a positive atmosphere. Strong organizational skills and effective communication drive continuous improvement and team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier Trainer
Pizza Guys
02.2024 - 07.2024
- Trained new cashiers on customer service protocols and cash handling procedures
- Developed training materials to enhance staff understanding of point-of-sale systems
- Monitored cashier performance, providing constructive feedback for continuous improvement
- Implemented best practices for transaction accuracy and efficiency during peak hours
- Helped customers complete purchases, locate items, and join reward programs.
- Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
- Evaluated employee performance, offering constructive feedback and recognizing top performers through regular assessments.
Costmer Service
7eleven
03.2017 - 06.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Arts - Cosmetology
Guru Nanak Khalsa Collage
Punjab,india04-2009
Skills
- Patience and empathy
- Restocking shelves
- Workplace safety
- Cleanliness maintenance
- Cash handling expertise
- Feedback delivery
- Positive attitude
- Customer service
- Problem-solving
- Cashier training
- Store opening and closing
- Cash register operation
- New hire training
- Basic math
- Problem-solving abilities
- Customer satisfaction
- Active listening
- Effective communication
- Organizational skills
- Decision-making
Accomplishments
- Resolved product issue through consumer testing.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- Certified cosmetology
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Cashier Trainer
Pizza Guys
02.2024 - 07.2024
Costmer Service
7eleven
03.2017 - 06.2019
Bachelor of Arts - Cosmetology
Guru Nanak Khalsa Collage