Sandhya Srinivasan

• Progressed from QE Manager to Senior Director of Software Engineering over a 6-year tenure, leading high-impact, cross-functional teams across the U.S. and Ukraine.
• Built and scaled high performing engineering functions spanning product engineering, SecOps -Cloud infrastructure, and quality engineering, with a strong focus on talent acquisition, growth, and 100% voluntary retention.
• Championed a culture of operational excellence through implementation of DORA metrics, KPIs, and engineering strategy aligned to business outcomes.
• Collaborated closely with principals and the CTO to define the technology north star and drive adoption of both shift-left and shift-right quality practices.
  Championed a culture built on Trust, Transparency, accountability and ownership.
• Collaborated closely with cross-functional teams including Product Owners to drive OKRs and business outcomes.
• Played a key role in ensuring high site availability, uptime, and rapid resolution of customer and internal user issues, while maintaining deep functional and business knowledge of the entire product.
• Championed innovation including our AI initiatives over the past 3 years while balancing the needs of our evolving platform.
• Led with empathy and resilience through significant technical and organizational challenges, always encouraging a growth mindset, continuous improvement, and a people first culture.

• Built and led a global Quality Engineering team responsible for testing and ensuring the performance, reliability, and engagement of loyalty based casino games including myVEGAS Slots and myKONAMI.
• Owned quality strategy for the loyalty rewards platform, ensuring seamless integration of real world rewards and uninterrupted player experience.
  Collaborated cross functionally with producers, UX designers, and developers to deliver visually rich, engaging, and always available games.
• Drove alignment between QA strategy and key business KPIs such as daily/monthly active users, partnering with development managers to improve engagement and performance outcomes.
• Optimized team productivity through implementation of process improvements, automation initiatives, and adoption of agile best practices, resulting in faster release cycles and higher quality outputs.
• Led distributed teams across multiple geographies, ensuring collaboration and consistency in quality standard

• Established and grew the end-to-end quality assurance function from the ground up, integrating quality practices deeply into the software development lifecycle across multiple domains.
• Led hiring, development, and retention efforts to build a high-performing QA team with 100% talent retention, ensuring a collaborative and growth-mindset culture.
• Focused on driving excellence in A/B testing, SEO optimization, site performance, site reliability engineering, and user behavior testing to enhance product quality and customer experience.
  Spearheaded automation strategy for regression testing that optimized test cycles, reduced manual effort by several person-days, and accelerated release velocity.
• Collaborated closely with cross-functional teams including product, engineering, and analytics to ensure data-driven decision-making and continuous quality improvements.
• Championed a mission-driven QA culture aligned with the company’s commitment to helping families find safe, reliable care for their loved ones.

Quality Assurance Lead. -Charles Schwab Inc

Feb 2006 - Jun 2015; 9 yrs 5 mos; Location: Austin, Texas Area

2008 - 2015: Project QA Lead for Schwab Advisor Center & Schwab.com

• Led end-to-end quality assurance efforts for multiple high-impact initiatives serving financial advisors and retail brokerage clients, including platform migrations, eSignature transformations, and regulatory compliance programs (e.g., FINRA, paperless initiatives).
• Acted as QA Lead across distributed teams in the U.S. and India, ensuring alignment across development, testing, and business stakeholders.
  Managed all phases of testing; functional, integration, regression, UAT, and production validation; with a focus on site reliability and operational efficiency.
• Oversaw QA planning and execution for platform rewrites (Java to .NET), complex production deployments, hotfixes, and ongoing release cycles.
  Collaborated closely with product, dev, and SRE teams to ensure timely, high-quality releases in a highly regulated financial services environment.
  

2006 - 2008: Mainframe Support Analyst for Backend teams

• Provided test data support, maintaining over 10,000 components used to prepare environments for development and QA teams.
  Designed and maintained IBM-ISPF panels to automate and document testing support processes, leveraging CLIST and REXX scripts for data manipulation tasks.
• Automated test data provisioning from production to test regions, improving efficiency and turnaround time for Software Development teams.
  Contributed to infrastructure automation that dynamically adapted to changes in DB2 and DATACOM
• Worked extensively with batch JCL, PROCs, and IBM utility programs to manage relationally linked data under DB2 RI constraints.
  Supported production workflows by maintaining and enhancing JCL, PROCs, programs, and copybooks, with version control and deployment managed via Changeman.

Jun 2004 - Feb 2006; 1 yr 9 mos

Mainframe Developer, Bengaluru, India

Clients: Pitney Bowes, Farmers Insurance, Nationwide Insurance

• Developed and maintained mainframe-based business applications using COBOL, CICS, and JCL to support key operational systems for clients in the Tech & Logistics, Insurance and Financial services sectors. Worked on user-facing interfaces and backend programs to streamline transaction processing, improve system reliability, and ensuring regulatory compliance.
• Collaborated with cross-functional teams including business analysts and QA to deliver high-quality software solutions aligned with client requirements.
• Gained exposure to legacy system architectures, batch job scheduling, and online transaction processing environments.