Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Work Availability
Activities
Key Skills & Expertise
Technical Skills
Profile Summary - Summary
Activities
Key Skills & Expertise
Technical Skills
Generic

Vijayaraj Shanmugam

Shrewsbury,USA

Summary

An experienced Senior Product Manager with over 18 years of expertise in Product Ownership and Agile Scrum leadership, delivering high-impact products across industries including Healthcare, Insurance, Finance, GRC, and e-Learning. Adept at managing the complete product lifecycle, from ideation to delivery, ensuring alignment with business goals and customer needs. As a Product Owner, I have successfully prioritized product backlogs, defined roadmaps, and worked closely with stakeholders to deliver valuable, user-centric solutions. In my role as Scrum Master, I’ve led cross-functional teams, facilitated Agile ceremonies, and continuously improved development processes to ensure on-time, high-quality product delivery.

I possess strong leadership skills, driving collaboration between teams, managing stakeholder expectations, and mitigating risks related to security, compliance, and integration. My ability to translate customer business needs into actionable product requirements and successfully navigate complex challenges has led to improved product performance, increased customer satisfaction, and business growth. Proficient in managing product risks and driving continuous improvement in Agile environments, I am committed to delivering impactful products that create measurable value. Experienced with product development, roadmapping, and project management. Utilizes agile methodologies and strategic planning to deliver market-leading solutions. Track record of fostering team collaboration and driving impactful results.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Senior Director of Engineering

Atlas Systems Inc
01.2023 - Current
  • Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues—conceptualized long-range product roadmaps and strategically designed according to market data and research.
  • Managed and directed a team of 18 engineers to develop innovative software solutions while also working with12 operations teams for daily QA and back-office activities
  • Established partnerships with key industry players to expand product reach and increase brand visibility.
  • Strengthened team performance through regular training sessions and performance reviews, ensuring alignment with company goals.
  • Collaborated with stakeholders and customers to define product requirements and design specifications
  • Developed comprehensive product roadmaps, outlining short-term goals and long-term vision for the portfolio.
  • Reviewed progress reports on engineering projects to ensure deadlines are met
  • Evaluated new technologies for potential use in engineering projects
  • Ensured quality assurance of all products developed by the engineering team
  • Created detailed project plans for each phase of the engineering process
  • Analyzed industry trends, customer feedback, and competitor data, to inform product roadmap decisions
  • Defined metrics to track the performance of the engineering team against established goals
  • Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition
  • Designed and implemented engineering projects that exceeded client expectations and bolstered revenue opportunities
  • Leadership: Leading teams effectively, delegating tasks, and motivating team members to achieve project goals
  • Communication: Strong verbal and written communication skills to convey project objectives, updates, and requirements to stakeholders, team members, and clients
  • Time Management: Managing project timelines, setting deadlines, and prioritizing tasks to ensure projects are completed on schedule
  • Problem-Solving: Identifying and resolving issues that arise during projects, including resource constraints, conflicts, and unexpected challenges
  • Risk Management: Assessing project risks, developing mitigation strategies, and implementing contingency plans to minimize potential negative impacts on project outcomes
  • Budgeting and Cost Control: Project budgets, tracking expenses, and managing costs to ensure projects are completed within budget constraints
  • Stakeholder Management: Building and maintaining relationships with project stakeholders, including clients, team members, vendors, and sponsors, to ensure alignment and support throughout the project lifecycle
  • Quality Management: Quality assurance processes and methodologies to ensure project deliverables meet or exceed quality standards and meet client expectations
  • Data-Driven Decision Making: Achieved Business goals by measuring Metrics - (MRR, CLTV, CSAT, CAR, Retention rate, AOV, Feature usage score, WAT, DAC, MAC, New Developers Sign-ups, Sandbox utilization, API Endpoint analysis)
  • Product performance Metrics: Response time, Throughput, Error rate, Cloud uptime, Latency, Reliability, Security, MTTR, MTBF, Development pipeline efficiency, Burnup Chart, Team Velocity, Crash Rate
  • A/B test, PVTs, Product Demos Feedback, P&L Analysis, Compliance guidelines

Director of Engineering

Atlas Systems Pvt. Ltd.
12.2011 - 12.2022
  • Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
  • Developed high-performing engineering teams through strategic hiring, focused mentoring, and performance management initiatives.
  • Represented the company at external meetings with customers and partners regarding engineering matters
  • Designed and monitored project schedules and project manager assignments.
  • Worked closely with marketing teams to identify customer needs and develop solutions that meet those needs
  • Conducted regular performance reviews to ensure employees met goals and objectives
  • Maintained knowledge of current trends in engineering technology and design principles
  • Gathered and prioritized product requirements from stakeholders
  • Developed user stories, acceptance criteria, and mockups for new features
  • Managed sprints and monitored progress against project timelines
  • Preparing technical artefacts, BRD, SRS, Business Use cases and Wireframes
  • Experience with contracts on YAML, Swagger, SOAP, REST APIs
  • Expertise in Project management tools: MS Project, MS Office Suite, JIRA, Confluence and Custom project management tools
  • Guided best practices in Agile software development processes
  • Communicated regularly with stakeholders to ensure alignment of product strategy and vision
  • Conducted market research to understand the competitive landscape and trends in the industry
  • Coordinated release planning activities including feature sets, launch dates, marketing campaigns
  • Performed QA testing of new features before their release into a production environment
  • Developed process documentation related to product life cycle management
  • Maintained a knowledge base of current industry trends and emerging technologies
  • Gathered detailed use cases and requirements through regular on-site visits, virtual meetings, and customer advisory board sessions
  • Managed pre-production and production product deployments
  • Partnered with software development team to design custom applications and trackers to meet client needs
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs
  • Adhered to overall company business goals, meeting prescribed completion deadlines on 95% of projects.

Senior Software Engineer

Melstar Information Technologies
07.2010 - 08.2011
  • Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
  • Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
  • Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
  • Developed, tested, and maintained software applications using Java technologies
  • Designed and implemented user interfaces for web-based applications
  • Provided technical assistance to junior developers in debugging code
  • Created efficient algorithms to optimize existing systems
  • Monitored system performance and identified areas of improvement
  • Performed unit testing on application components before release
  • Resolved complex issues related to software applications quickly and effectively
  • Documented software development processes and procedures for future use
  • Collaborated with team members to ensure successful project completion within timeline constraints
  • Optimized databases for improved query performance
  • Integrated third-party APIs into existing systems
  • Identified opportunities for the automation of manual processes
  • Investigated production issues reported by users and provided timely resolutions
  • Participated in the agile development of products within cross-functional frameworks
  • Coordinated with project managers to meet development timelines and plan testing
  • Performed root cause analysis of problems, documented faults in the tracking system and generated daily reports

Software Engineer

Sidhi Infotech
01.2010 - 07.2010
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Developed reusable components that significantly reduced development effort on multiple projects.
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Analyzed user requirements to develop software solutions and created technical specifications
  • Developed, tested, debugged, and documented software programs using Java, JavaScript, HTML and CSS
  • Conducted unit tests on code modules to verify the accuracy and functionality of program logic
  • Created detailed design documents, test plans, user manuals, release notes and other related documentation
  • Designed databases to store application data using SQL Server or MongoDB technologies
  • Maintained existing software systems by identifying and correcting software defects
  • Integrated third-party APIs into existing systems as needed for enhanced functionalities
  • Participated in regular meetings with stakeholders to discuss project progress, changes, challenges
  • Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
  • Performed integration testing between different components of an application before release
  • Analyzed solutions and coding fixes for software problems
  • Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.

Software Engineer

Mobius Knowledge Services
11.2007 - 12.2009
  • Enhanced user experience with intuitive interface design and responsive web applications.
  • Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
  • Analyzed user requirements to develop software solutions and created technical specifications
  • Developed reusable components that significantly reduced development effort on multiple projects.
  • Developed, tested, debugged, and documented software programs using PHP, PERL, JavaScript, HTML and CSS
  • Investigated production issues reported by users and provided timely resolutions
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Conducted unit tests on code modules to verify the accuracy and functionality of program logic
  • Refactored legacy code bases for improved maintainability, paving the way for easier future updates.
  • Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
  • Developed and maintained scalable web applications, meeting high user demand and ensuring consistent uptime.
  • Developed robust, scalable, modular and API-centric infrastructures.

Education

Master of Computer Applications - Computer Application

Bishop Heber College
Tiruchirappalli, Tamil Nadu
05.2007

Bachelor of Computer Science - Computers

St. Joseph’s College of Arts & Science
Cuddalore, Tamil Nadu
06.2004

Skills

  • Product Roadmap Management
  • Improvement Metrics Measurement
  • Requirements Analysis
  • Comprehensive Feature Delivery
  • Database Management
  • Strategic Project Planning
  • Infrastructure Management
  • Agile Software Development
  • Business Process Excellence
  • Process Improvement Analysis
  • Wireframe Design
  • Timeline Management
  • Requirements Gathering
  • Progress Monitoring
  • Documentation Management
  • KPI Tracking
  • Strategic Roadmap Creation
  • Stakeholder Management
  • Prioritization and Execution
  • Scrum Master
  • Data Analytics
  • Product Implementation
  • Client Management
  • Release Management
  • Production Support
  • Resource management
  • Team Management
  • Recruitment & Campus Drive
  • Product Design Expertise
  • Innovation management
  • Technical leadership
  • Engineering documentation
  • Project proposals
  • Problem-solving
  • Planning and scheduling
  • Critical thinking
  • Task prioritization
  • Analytical thinking
  • Scope management
  • Risk assessment
  • Continuous improvement
  • Budget Management
  • Vendor sourcing
  • Contract negotiation
  • Software development lifecycle
  • Mentoring and coaching
  • Customer-Centric Approach

Accomplishments

  • Resolved product issue through users testing.
  • Achieved a 40% reduction in processing time by introducing QA automation for streamlined testing and validation.
  • Collaborated with a team of 22 in the development of PRIMEHUB, contributing to its successful design, implementation, and deployment.

Certification

  • Project Management Professional (PMP), PMI, 04/06/24, 3800365
  • Microsoft Certified: Azure Solutions Architect Expert, Microsoft, 02/20/24, C1AA49-8EI2C5

Languages

English
Professional Working

Timeline

Senior Director of Engineering

Atlas Systems Inc
01.2023 - Current

Director of Engineering

Atlas Systems Pvt. Ltd.
12.2011 - 12.2022

Senior Software Engineer

Melstar Information Technologies
07.2010 - 08.2011

Software Engineer

Sidhi Infotech
01.2010 - 07.2010

Software Engineer

Mobius Knowledge Services
11.2007 - 12.2009

Bachelor of Computer Science - Computers

St. Joseph’s College of Arts & Science

Master of Computer Applications - Computer Application

Bishop Heber College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Activities

Computer Skills Instructor, Hope of the Hopeless, 06/2005 - 12/2022, Designed and delivered computer skills training curriculum tailored to the needs of orphanage residents, ages 10-18. Conducted individual and group training sessions covering basic computer literacy, Microsoft Office applications, internet usage, and online safety. Mentored and provided ongoing support to orphanage residents, helping them develop confidence and proficiency in using computer technology. Collaborated with orphanage staff to assess residents' progress and adjust training methods as needed.

Key Skills & Expertise

  • Product Management: End-to-end product lifecycle management from ideation to launch, focusing on product vision, roadmap planning, and market alignment.
  • Strategic Leadership: Leading cross-functional teams, setting clear goals, and ensuring alignment with business objectives.
  • Stakeholder Management: Expertise in working closely with internal and external stakeholders to gather requirements, prioritize features, and drive consensus.
  • Agile & Scrum Methodologies: Proficient in Agile frameworks, including Scrum, ensuring efficient sprint management and continuous delivery.
  • Backlog Management: Skilled in prioritizing and refining product backlogs based on business needs, user feedback, and technical constraints.
  • Product Metrics & Analytics: Tracking and reporting product performance through data-driven insights to improve decision-making and outcomes.
  • Feature Prioritization & Roadmap Planning: Aligning feature development with business goals, market demands, and user needs to ensure maximum impact.
  • Go-to-Market Strategy: Crafting product positioning and messaging to drive market adoption and user engagement.

Technical Skills

  • SDLC & Development Technologies: Extensive experience in .NET REST web services, ASP.NET, VB.NET, C#, PHP, Perl, Drupal, and Moodle for product development.
  • Automation & Testing: Skilled in QA automation, using tools like Selenium, Jenkins, and JUnit for streamlined testing and validation processes.
  • Data Analytics & Reporting: Proficient in building metrics dashboards to monitor key performance indicators (KPIs) and project health.
  • Source Control & DevOps: Experience with tools like Smart SVN, Tortoise SVN, TFS, DevOps, and GIT for efficient version control and collaboration.
  • UX/UI Design & Prototyping: Expertise in creating wireframes, mockups, and UI designs to translate user requirements into functional product interfaces.
  • Security & Compliance: Knowledge of compliance requirements and addressing security and integration issues throughout the development lifecycle.

Profile Summary - Summary

A competent professional with over 18+ years of experience in Product Engineering, Product Management, ProImplementation for multiple clients at various locations like US, Europe and Middle East with team size of 35+ Team Members. Possess diverse domain exposure like Health Care, Insurance, Private Equity, GRC (Governance, Risk and Compliance) and e-Learning. Dedicated project management professional with a track record of delivering high-quality results within scope, budget, and schedule. PMP-certified leader adept at coordinating diverse teams and stakeholders to achieve project objectives efficiently. Seeking a challenging project management role where I can apply my PMP certification and drive continuous improvement in project outcomes.

Activities

Computer Skills Instructor, Hope of the Hopeless, 06/2005 - 12/2022, Designed and delivered computer skills training curriculum tailored to the needs of orphanage residents, ages 10-18. Conducted individual and group training sessions covering basic computer literacy, Microsoft Office applications, internet usage, and online safety. Mentored and provided ongoing support to orphanage residents, helping them develop confidence and proficiency in using computer technology. Collaborated with orphanage staff to assess residents' progress and adjust training methods as needed.

Key Skills & Expertise

  • Product Management: End-to-end product lifecycle management from ideation to launch, focusing on product vision, roadmap planning, and market alignment.
  • Strategic Leadership: Leading cross-functional teams, setting clear goals, and ensuring alignment with business objectives.
  • Stakeholder Management: Expertise in working closely with internal and external stakeholders to gather requirements, prioritize features, and drive consensus.
  • Agile & Scrum Methodologies: Proficient in Agile frameworks, including Scrum, ensuring efficient sprint management and continuous delivery.
  • Backlog Management: Skilled in prioritizing and refining product backlogs based on business needs, user feedback, and technical constraints.
  • Product Metrics & Analytics: Tracking and reporting product performance through data-driven insights to improve decision-making and outcomes.
  • Feature Prioritization & Roadmap Planning: Aligning feature development with business goals, market demands, and user needs to ensure maximum impact.
  • Go-to-Market Strategy: Crafting product positioning and messaging to drive market adoption and user engagement.

Technical Skills

  • SDLC & Development Technologies: Extensive experience in .NET REST web services, ASP.NET, VB.NET, C#, PHP, Perl, Drupal, and Moodle for product development.
  • Automation & Testing: Skilled in QA automation, using tools like Selenium, Jenkins, and JUnit for streamlined testing and validation processes.
  • Data Analytics & Reporting: Proficient in building metrics dashboards to monitor key performance indicators (KPIs) and project health.
  • Source Control & DevOps: Experience with tools like Smart SVN, Tortoise SVN, TFS, DevOps, and GIT for efficient version control and collaboration.
  • UX/UI Design & Prototyping: Expertise in creating wireframes, mockups, and UI designs to translate user requirements into functional product interfaces.
  • Security & Compliance: Knowledge of compliance requirements and addressing security and integration issues throughout the development lifecycle.

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Vijayaraj Shanmugam