SANDI MARDO
El Cajon,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Team Leader
Target
250 Broadway El Cajon CA 92021
10.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
STYLE CONSULTANT/ CUSTOMER SERVICE REPRESENTATIVE
TARGET
El Cajon, USA
10.2020 - 01.2024
- Greet guests in a friendly, professional manner and build relationships with customers to ensure repeat visits
- Skills in guest services and active selling
- Provide an exceptional shopping experience for guests by offering style advice and helping them find the right items
- Answering phone calls from guests
Front Desk Receptionist
Emily's Medical Group
03.2023 - 06.2023
- Company Overview: Volunteered
- Worked with Eclinicalworks
- Volunteered
SALES ASSOCIATE
SHOE RACK OUTLET
WARREN, USA
05.2015 - 08.2020
- Customer Service and Engagement - Greets every customer in the store with a helpful and friendly attitude, reading customer cues to match service level to their expectations
- Answers questions about merchandise for the customers and directs customers to appropriate merchandise within the store
- Cashiering and Cash Handling - Rings up customer transactions while following cash handling policies and register procedures
- Counts money, makes change, verifies amount, and issues receipts
- Store Operations - Maintains a clean and organized store
- This includes returning shoes back where they belong according to store standards and handling any other housekeeping items deemed necessary
- Merchandising - Unloads merchandise from trucks, places merchandise on the sales floor
- Completes markdowns, maintains clearance area standards, fills accessories, organizes, and maintains the stockroom
DENTAL ASSISTANT
TROY, USA
09.2019 - 12.2019
- Assisting chair side, taking records
- Assisting with the front office as needed
Education
GROSSMONT COMMUNITY COLLEGE
EL CAJON, CA03.2025
Certified Medical Assistant -
Health Occupation Center
Santee, CA12-2024
HIGH SCHOOL DIPLOMA -
CENTER LINE HIGH SCHOOL
06.2016
Skills
- Data entry
- Customer service oriented
- Proficient in Microsoft Office
- Excellent written and verbal communications skills
- Adept in Technology
- Strong ability to build rapport
- Proven sales technique
- Multilingual: Fluent in Arabic, Chaldean & English
Languages
Arabic
Native or Bilingual
Chaldean
Native or Bilingual
Timeline
Front Desk Receptionist
Emily's Medical Group
03.2023 - 06.2023
Team Leader
Target
10.2021 - Current
STYLE CONSULTANT/ CUSTOMER SERVICE REPRESENTATIVE
TARGET
10.2020 - 01.2024
DENTAL ASSISTANT
09.2019 - 12.2019
SALES ASSOCIATE
SHOE RACK OUTLET
05.2015 - 08.2020
GROSSMONT COMMUNITY COLLEGE
Certified Medical Assistant -
Health Occupation Center
HIGH SCHOOL DIPLOMA -
CENTER LINE HIGH SCHOOL