Sandi Zwingle
Nixa,MO
Summary
Solution-driven, analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Independent decision-making skills, creating positive workplace culture and high-performing teams. Skilled in working under pressure and adapting to new situations and challenges.
Overview
23
23
years of professional experience
Work History
Regional Manager
WACO Title Company
07.2014 - 10.2023
- Supervised four locations across Southwest Missouri to enforce high-quality standards of operation.
- Maintained operational standards and ensured high levels of customer service in deadline driven environment
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability
- Established strategic plans for market presented to executive leadership
- Executed organizational objectives to ensure company assets were protected
- Created, facilitated and delivered training across organization
- Wrote policy for establishment of organizational procedures within department
Business Development Rep
WACO Title Company
09.2012 - 07.2014
- Identified, acquired, built and maintained client relationships
- Served as resource for clients for all aspects of title and closing matters
- Increased market share through successful client acquisition
- Facilitated product and service seminars at real estate offices and other locations.
Area Manager
AT&T
09.2000 - 12.2011
- Directed team of 12 Retail Store Managers and Asst Managers to achieve objectives in multiple sales metrics for wireless and wired products and services while delivering extraordinary customer experiences
- Developed and managed performance improvement plans, reviews and professional career development for team of 12 managers
- Successfully implemented five ‘specialty phone' launches.
- Analyzed statistical reports for performance, trending and rankings
- Taught 13 week Company Management Trainee program.
Education
Bachelor of Science - Administrative Management
Missouri State University
Springfield, MOSkills
- Leadership
- Business Development
- Strategic Planning
- Problem Solver
- Control of Expenses
- Detail oriented, organized
- Cross-Departmental Collaboration
- Google Suite
- Microsoft Office Suite
Accomplishments
- Greater Springfield Board of REALTORS® Affiliate Chair - 2016-2020
- Real Estate and Mortgage Professionals - President 2015
- Women's Council of REALTORS® Ways and Means Chair - 2015-2018
- Greater Springfield Board of REALTORS® Affiliate of the Year - 2014
- Women's Council of REALTORS® - Affiliate of the Year - 2014
- Summit Winner - AT&T - 2005
Timeline
Regional Manager
WACO Title Company
07.2014 - 10.2023
Business Development Rep
WACO Title Company
09.2012 - 07.2014
Area Manager
AT&T
09.2000 - 12.2011
Bachelor of Science - Administrative Management
Missouri State University
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