Sandjieuw Kandhai

• Assisted in daily building maintenance and upkeep activities.
• Learned safety procedures and protocols for property management tasks.
• Supported residents with maintenance requests and inquiries.
• Maintained cleanliness and organization in common areas and facilities.
• Collaborated with vendors for routine service scheduling and inspections.
• Observed property conditions to identify repair needs and potential issues.
• Responded efficiently to after-hours emergencies on-site providing timely solutions and minimizing potential damages.
• Managed a staff of 12.

Manage daily operations and building security of a 88-unit luxury condominium building. Supervise and provide training to a staff of 9. Highlighted Accomplishments

· Implemented changes after superintendent position was vacant for 1 month. This resulted in improved efficiency completing work orders, increased communication between management and board members, as well as a significant improvement in staff attendance, punctually and organization.

· Supervised Local 11 projects, including New Roof, New Windows Lintels, Parapet Walls, Brick Pointing of whole building, painting of common areas and renovations of apartments and installation of back flow preventer. New high and low alarms for roof tank.

· Utilize excel for administrative duties i.e., monthly reports, time sheets, delivery, repair, and material logs.

Supervised all annual projects that needs to be done by law in the building.

• Managed guest arrivals and departures, ensuring timely assistance and a positive first impression.
• Monitored building security systems, maintaining safety protocols for residents and visitors.
• Assisted residents with luggage and packages, providing exceptional customer service throughout interactions.
• Coordinated access for service personnel, facilitating smooth operations within the premises.
• Trained junior doormen on operational procedures and customer service standards, enhancing team performance.
• Developed efficient communication channels among staff to address resident concerns promptly.
• Implemented process improvements for package delivery tracking, increasing efficiency in handling deliveries.
• Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
• Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.