Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Alvarado Casso

San Antonio

Summary

Dynamic, seasoned development leader with substantial experience in managing cross-functional teams, coordinating large-scale development projects, and driving business growth. Strengths lie in strong leadership skills, strategic planning, and project management. Previous roles have resulted in improved operational efficiency and significant business expansion through effective team collaboration and solution-driven strategies. Bilingual and extremely organized, I excel in fostering collaboration and driving safety initiatives across diverse teams, ensuring all certifications and trainings are met for over 190 technicians.

Overview

21
21
years of professional experience

Work History

Sr. Training Development Leader

USIC,LLC.
San Antonio
04.2019 - Current
  • Ensured compliance with industry standards and regulations related to software development activities.
  • Developed, implemented and maintained a comprehensive strategy for software development projects.
  • Resolved conflicts among team members by providing clear direction and encouraging collaboration.
  • Maintained up-to-date knowledge of trends in software development technologies.
  • Optimized database queries for improved scalability and performance.
  • Monitored performance metrics such as cost savings, customer satisfaction levels, usage statistics, related to software development initiatives.
  • Ensure safety as the chairman for the South Texas district, and come up with challenges and goals to bring us to the top.
  • Ensure all seven certifications, including driving training and field training, are met before they expire across the district of over 190 technicians.
  • Perform field audits on safety and quality on a monthly basis.

National Licensed Sales Agent

Nationwide Insurance
San Antonio
02.2016 - 04.2019
  • Self Starter with high Productivity level
  • Motivated to succeed and work longer hours to complete task
  • Problem Solver
  • Adapted to different situations
  • Completed task in a timely manner
  • Obtained underwriting approval by completing application for coverage
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations
  • Spent ample time with each customer, verbally reviewing and explaining documents to ensure client comprehension
  • Resolved conflicts and negotiated agreements

Delivery Driver

FedEx
San Antonio
04.2012 - 02.2016
  • Delivery / Courier , operated company vehicle
  • Recorded each delivery using proper paperwork before leaving warehouse
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
  • Accurately recorded delivery, payment and route information
  • Self managing without Supervision
  • Completed on-time deliveries by choosing best and most efficient routes
  • Loaded truck and properly secured items to prevent damage for over 150 deliveries
  • Safely operated heavy lifting equipment such as fork trucks and cranes
  • Lifted over 100 lbs
  • Tracked delivery information, mileage and fuel use while on shift
  • Worked overnight shifts during peak periods to meet coverage needs
  • Handled customer concerns and issues effectively by being a problem solver
  • Interpreted maps and followed written and verbal directions
  • Interacted with customers to determine needs and opportunities for additional cliental

Security Guard

Security TW Company, INC
Fort Sam Houston
11.2007 - 04.2012
  • Operated company vehicle to ride officers to assigned gates
  • Operated detecting devices to screen individuals prior to entrance to facility
  • Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations
  • Prepared regular written logs and incident report at close of each shift for distribution to lieutenant
  • Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises
  • Worked both independently and collaboratively to resolve urgent issues
  • Responded quickly to emergency situations, typically within 15 minutes of alarm sounding to assess and deflect issues
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment, including cameras
  • Inspected and adjusted security systems, equipment and machinery to gain better overall coverage of parking lots and interior and exterior of buildings
  • Patrolled and monitored property areas via company vehicle

Sales Manager

Frito-Lay North America Inc.
San Antonio
07.2004 - 11.2007
  • Managed and trained 12 employees at a time
  • Drove company vehicle to supervise employees
  • Filled in for employees that called in to deliver to customers in Company Bulk Trucks
  • Maintaining long term commitment from customers
  • Inventory and daily reports
  • Cut company cost where opportunities presented themselves
  • Log expense Reports
  • Improved sales processes to streamline customer acquisition and onboarding strategies
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements
  • Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in revenue increase
  • Held weekly meetings with employees to identify techniques to overcome sales obstacles

Education

Diploma -

South Side High School
San Antonio, TX
4 2000

Skills

  • Self-driven
  • Bilingual (speaking, writing, reading)
  • Quick learner
  • Extremely organized
  • Conflict resolution
  • Strong verbal, written, and oral communication skills
  • Team liaison
  • Team leadership
  • Problem-solving and puzzle-solving skills
  • Adapt to every situation
  • Complete the task in a timely manner
  • Adapt to diverse groups
  • Ability to mediate disputes
  • Self-motivated
  • Computer skills (Excel, PowerPoint, Microsoft Office, Word, Photoshop, etc )
  • Safety coordinator and chairman
  • Field quality control
  • Ensure all certs within 192 employees are met on time

Timeline

Sr. Training Development Leader

USIC,LLC.
04.2019 - Current

National Licensed Sales Agent

Nationwide Insurance
02.2016 - 04.2019

Delivery Driver

FedEx
04.2012 - 02.2016

Security Guard

Security TW Company, INC
11.2007 - 04.2012

Sales Manager

Frito-Lay North America Inc.
07.2004 - 11.2007

Diploma -

South Side High School

Similar Profiles

CREATE PROFILE
Sandra Alvarado Casso