Greet patients visiting the facility, answer questions and assist customers with completing required forms.
Answer questions and assist customers with completing required forms. Act, as a resource and communicate with internal/external customers.
Input medical information and medical readiness into external databases. Scan, attach, and complete tasks, and route exam documents to appropriate staff members.
Take patient histories or comments before appointments. Track stocks of supplies and place orders.
Carry out assigned tasks with minimal supervision; self-starter, flexible, dependable, excellent attendance, able to assume other duties as necessary
Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Mbr. Relationship Specialist
Yolo Federal Credit Union
Woodland, CA
09.2016 - 08.2022
Provided assistance by phone, e-mail and secure online messaging.
Identified sales opportunities to enhance the member relationship by offering products and services that are beneficial to the member’s financial needs.
Perform online/mobile banking troubleshooting and bill payment research.
Accurately process account requests, new membership applications, consumer loan applications, closing accounts, cash orders and signing up for new services.
Handled 60+ calls per day to address customer inquiries/requests.
Replenished ATM funds.
Maintain current knowledge of all Credit Union products and services, as well as policies and procedures.
Night Auditor
University Park Inn & Suites
Davis, CA
01.2013 - 01.2015
Answer telephone in a timely and professional manner, made reservations over the phone and in-person.
Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
Set up and entered financial data into spreadsheets using Microsoft Excel.
Stored guest valuables in safe and individual boxes for security.
Night Auditor
Days Inn
Davis, CA
01.2011 - 01.2013
Completed late check-ins and directed guests to rooms and facilities.
Engage each guest as a unique individual and listen attentively to their requests.
Post any transactions needed to perform end-of-day procedures
Produce daily reports for heads of departments and transfer information to our Accounting department.
Fold linens and set breakfast area.
Assistant Manager
Casa De Sapor
Woodland, CA
01.2007 - 01.2012
Estimate food consumption, place orders with suppliers and schedule delivery of fresh food and beverages.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Recruit, hire, and oversee staff training.
Direct cleaning of kitchen and dining areas to maintain sanitation standards and kept appropriate records.
Perform administrative activities such as scheduling, budgeting, and payroll.
Resolve customer complaints about food quality or service.
Behavior Assistant
No Barriers
Woodland, CA
01.2008 - 01.2010
Assist in developing a treatment plan and behavior goals for the client, and help the client develop a program that includes regularly scheduled work training, socialization with peers, exercise, and leisure activities
Actively volunteer at other nonprofit agencies, promoting community service and work ethic
Provide transportation and companionship to and from doctor appointments
Assist clients with the job search
Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.