Sandra Aucoin
Parker,CO
Summary
Dynamic herbalist with expertise in clinical herbalism and holistic health, honed at Spirit of the Herbs. Proven ability to cultivate a loyal customer base through exceptional service and tailored herbal remedies. Strong communicator with a keen attention to detail, dedicated to integrating natural alternatives into patient care and enhancing overall wellness.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Herbalist
Spirit of the Herbs
Thornton, CO
06.2019 - Current
- Prepare CBD herbal remedies for clients.
- Have learned to identify and source various medicinal herbs effectively.
- Maintain cleanliness and organization of workspaces for safety compliance.
- Cultivate a loyal customer base by consistently delivering exceptional service and high-quality herbal products tailored to individual needs.
- Create CBD remedies like bath bombs, pain salves, lip balms and other CBD herbal products.
- Responsible for the creation and development of several of our CBD products.
Manager
River Rock Dispensary
Denver, CO
08.2013 - 12.2016
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Led team meetings to align objectives and enhance communication among staff.
- Analyzed workflow processes, identifying areas for improvement and implementing solutions.
- Established Standard Operating Procedures (SOPs) for dispensary operations, improving efficiency and consistency.
- Supervised daily operations and ensured compliance with state regulations for cannabis dispensing.
- Trained employees on proper cannabis handling procedures, resulting in higher product quality and customer satisfaction.
- Maintained a clean, organized store environment to ensure optimal presentation of products.
- Managed daily cash reconciliations.
- Was responsible for inventory and Metrc.
Medical Receptionist
Center for Optimal Health
Plymouth Meeting, PA
02.2007 - 05.2011
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Processed patient intake forms and insurance information accurately to ensure seamless operations.
- Coordinated communication between medical staff and patients to facilitate effective treatment.
- Developed and maintained relationships with patients, addressing inquiries to improve overall experience.
- Monitored inventory of medical supplies, placing orders to maintain adequate stock levels for clinic needs.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
Education
No Degree - Cultural Anthropology
Auburn University
Auburn, Alabama, ALHigh School Diploma -
Tuscaloosa County High School
Tuscaloosa, AL05.1995
Skills
- Herbal product development
- Aromatherapy expertise
- Herbal extraction methods
- Attention to detail
- Multitasking Abilities
- Standard operating procedures
- Patient care coordination
- Supply coordination
- Excellent communication
- Front desk operations
- Patient scheduling
- Medical records management
Certification
Complementary and Alternative Medicine
Timeline
Herbalist
Spirit of the Herbs
06.2019 - Current
Manager
River Rock Dispensary
08.2013 - 12.2016
Medical Receptionist
Center for Optimal Health
02.2007 - 05.2011
No Degree - Cultural Anthropology
Auburn University
High School Diploma -
Tuscaloosa County High School