Sandra Aucoin
Parker,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Herbalist
Spirit of the Herbs
06.2019 - Current
- Prepare CBD herbal remedies for clients.
- Have learned to identify and source various medicinal herbs effectively.
- Maintain cleanliness and organization of workspaces for safety compliance.
- Cultivate a loyal customer base by consistently delivering exceptional service and high-quality herbal products tailored to individual needs.
- Create CBD remedies like bath bombs, pain salves, lip balms and other CBD herbal products.
- Responsible for the creation and development of several of our CBD products.
Manager
River Rock Wellness
Denver, Colorado
08.2013 - 12.2016
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Led team meetings to align objectives and enhance communication among staff.
- Analyzed workflow processes, identifying areas for improvement and implementing solutions.
- Responsible for training new employees.
- Maintained a clean, organized store environment to ensure optimal presentation of products.
- Managed daily cash reconciliations.
- Was responsible for inventory and Metrc.
- Oversaw scheduling and staffing to meet operational demands effectively.
- Tracked, organized and counted clinic stock and supplies.
- Monitored staff performance and addressed issues.
- Provided leadership during times of organizational change or crisis situations.
Medical Receptionist
Center for Optimal Health
02.2007 - 05.2011
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Processed patient intake forms and insurance information accurately to ensure seamless operations.
- Coordinated communication between medical staff and patients to facilitate effective treatment.
- Developed and maintained relationships with patients, addressing inquiries to improve overall experience.
- Monitored inventory of medical supplies, placing orders to maintain adequate stock levels for clinic needs.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
Education
High School Diploma -
Tuscaloosa County High School
Northport, AL 09.1992 - 05.1995
No Degree - Cultural Anthropology
Auburn University
Auburn, Alabama, ALSkills
- Herbal product development
- Aromatherapy expertise
- Herbal extraction methods
- Attention to detail
- Multitasking Abilities
- Standard operating procedures
- Patient care coordination
- Supply coordination
- Excellent communication
- Front desk operations
- Patient scheduling
- Medical records management
- Medicinal plant cultivation
- Holistic health
- Quality assurance
- Customer relationship management
- Time management
- Task delegation
Certification
Complementary and Alternative Medicine
Timeline
Herbalist
Spirit of the Herbs
06.2019 - Current
Manager
River Rock Wellness
08.2013 - 12.2016
Medical Receptionist
Center for Optimal Health
02.2007 - 05.2011
High School Diploma -
Tuscaloosa County High School
09.1992 - 05.1995
No Degree - Cultural Anthropology
Auburn University