Summary
Work History
Education
Skills
Timeline
Generic

Sandra Avelar De La Tejera

1413 Charterten Ave. ,CA

Summary

Dynamic leader with a proven track record at Alitas Roofing, excelling in strategic planning and operational excellence. Enhanced customer satisfaction through innovative initiatives and effective crisis management. Skilled in team building and multitasking, fostering a productive environment while driving company performance and achieving significant improvements in service quality.

Work History

President

Alitas Roofing
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.

Waitress

Habana Cuban Restaurant
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Hostess

Madres
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Food Runner

Whiskey Reds
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Education

High School

Dominguez High School
Compton, CA
06.1995

Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence

Timeline

President

Alitas Roofing

Waitress

Habana Cuban Restaurant

Hostess

Madres

Food Runner

Whiskey Reds

High School

Dominguez High School

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Sandra Avelar De La Tejera