Sandra Balandran
Las Vegas,NV
Summary
Driven and detail-oriented professional with experience at Excalibur Hotel & Casino, excelling in roles requiring strong work ethic and exceptional customer service. Demonstrated ability to enhance teamwork and collaboration, significantly improving guest satisfaction. Skilled in guest needs assessment and maintaining a flexible schedule, ensuring operational excellence.
Overview
9
9
years of professional experience
Work History
Assistant Housekeeper
Excalibur Hotel & Casino
06.2021 - Current
- Enhanced room cleanliness by thoroughly inspecting and maintaining high standards for all areas of the property.
- Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Trained other staff members by physically demonstrating complex tasks.
- Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality..
- Led team members to ensure timely task completion.
Lead Person
Ballys Laundry
03.2016 - 04.2018
- Collaborated with stakeholders to gather requirements and establish project priorities, ensuring alignment with overall company goals.
- Increased team productivity by effectively delegating tasks and setting clear expectations.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Evaluated team performance regularly, providing constructive feedback for continuous improvement.
- Introduced innovative solutions that addressed challenges faced by the team, ultimately improving overall performance metrics.
Education
St Luis Adult High-school
Las Vegas, NVSkills
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Attention to detail
- Punctuality
- Clear communication
- Flexible schedule
- Guest needs assessment
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Housekeeper
Excalibur Hotel & Casino
06.2021 - Current
Lead Person
Ballys Laundry
03.2016 - 04.2018
St Luis Adult High-school
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