Sandra Barba

• Program Skills
• Colorado Benefits Management System (CBMS):Statewide database system to look up client’s information such as (Names, Date of births, Case Numbers, and State ID numbers).
• Program Eligibility & Application Kit (PEAKPRO): Online service to help people apply for food assistance (SNAP) benefits, process of SNAP renewals and make additional changes to SNAP cases.
• Participate in initial and ongoing training.
• Assist WIC/Non-WIC clients with SNAP process.
• Coordinate scheduling of events; maintain communication with event coordinators and supervisors
• Help all potentially eligible clients apply for SNAP through the Colorado PEAK website.
• Complete all required telephonic signature processes with clients to submit applications remotely.
• Educate the client on the remaining steps of the process to prepare the individual for their interview with their local human services office.
• Provide follow-up to SNAP applicants to ensure timely submission of documents.
• Communicate with Hunger Free Colorado staff to resolve SNAP application issues and questions.
• Maintain accurate knowledge of all federal food programs rules and regulations.
• Complete data entry for all activities and outcomes required for grant reporting.
• Provide presentations at staff meetings on SNAP policy and program updates and referral processes.

· Provide training to new staff members and other organizations as needed.

• Refer clients to other available food and nutrition related resources as needed.
• Community Outreach

• Ensured compliance with state and federal regulations governing the WIC Program.
• Provided nutrition education and counseling to WIC participants.
• Assessed nutritional needs of clients, based on dietary history and anthropometric measurements.
• Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues.
• Facilitated breastfeeding support groups for pregnant women and new mothers enrolled in the WIC program.
• Counseled pregnant women on nutritional requirements and suggestions for healthy diets.
• Notified registered dietician of individuals identified as high-risk.
• Attended trainings related to nutrition counseling or public health initiatives.
• Attended monthly staff meetings to discuss program updates and changes in policy or procedure.
• Maintained accurate records of client visits, including demographic information, assessment results, and follow-up plans.
• Performed administrative duties such as filing paperwork, answering phones.

• Responded to inquiries regarding hotel services, facilities, and special events.
• Handled mail and package deliveries, keeping items secure.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Provided directions and maps of local areas when requested by guests.
• Developed relationships with local vendors to ensure competitive pricing on goods and services requested by guests.
• Escort guest to medical provider.
• Assisted in arranging for restaurant reservations and limousines upon guest request.
• Arranged for translators and other special services for guests.
• Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.