Joseph Bochnak
Bensalem,PA
Overview
2
2
years of professional experience
Work History
Front Counter Clerk
Zips Dry Cleaners
05.2022 - 03.2024
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Ensured timely completion of inventory tasks, supporting accurate stock levels for optimal store performance.
- Demonstrated adaptability consistently stepping into various roles within the store when required thereby increasing overall productivity.
- Resolved customer complaints diplomatically, maintaining positive relationships and fostering brand loyalty.
- Managed high-volume periods with ease by prioritizing tasks effectively and staying calm under pressure.
- Handled cash transactions accurately, reducing discrepancies and maintaining proper cash control.
- Provided exceptional customer service through active listening and effective communication skills.
- Balanced end-of-day cash registers meticulously ensuring accuracy in all financial records handled daily.
- Addressed guest complaints and resolved issues to promote satisfaction.
Warehouse Worker
Flynn O'Hara
06.2023 - 08.2023
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
High School Diploma -
Archbishop Ryan High School
Philadelphia, PA06.2024
Skills
- Patience and Empathy
- Workplace Cleanliness
- Cash handling proficiency
- Problem-solving skills
- Time Management
- Listening Skills
- Cash register systems
- Customer Transactions
Timeline
Warehouse Worker
Flynn O'Hara
06.2023 - 08.2023
Front Counter Clerk
Zips Dry Cleaners
05.2022 - 03.2024
High School Diploma -
Archbishop Ryan High School