Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crisis Clinician
The Nord Center
12.2023 - Current
Enhanced client outcomes by providing timely and appropriate crisis intervention services.
Reduced hospitalization rates through effective assessment, intervention, and referral of clients in crisis situations.
Collaborated with multidisciplinary teams for comprehensive care and improved treatment planning.
Gathered information for telephone intake screening and emergency assessment and provided information and referral to persons requesting information.
Provided telephone support and crisis intervention to clients who call the 988 National Suicide hotline and performed crisis intervention for clients and their significant others.
Crisis Assistant
The Nord Center
05.2023 - 12.2023
Provided one-on-one assistance to clients and significant others or families, monitored behavior and mental status of clients at the crisis scene, and documented appropriate services in client charts.
Answered the 988 Suicide Hotline, gathered collateral information and provided information and referrals to community services.
In collaboration with the Crisis Clinician, gathered collateral data at the scene to help resolve crisis within the community.
Accompanied clinician health officers in pre-hospital screening with clients in the community.
Community Support Specialist
Bridges BTC, Inc.
03.2021 - 10.2021
Provided in home and community support to a disabled veteran
Empowered the veteran through modeling and directional support to be able to function independently and with encouragement at home and in the community.
Case Worker
Lorain County Dept. of Job & Family Services
07.2020 - 06.2019
Interviewed clients via phone and face to face interviews daily utilizing multiple government databases to input information reported by the clients to determine eligibility for SNAP, Medicaid, and TANF government assistance.
Education
Bachelor of Social Work -
Youngstown State University
05.2023
Associates of Applied Science in Human Services -
Lorain County Community College
05.1999
Skills
Excellent interpersonal and communication skills
The ability to interact with diverse populations of people and network
The ability to work under pressure while still providing quality service to clients
Extensive knowledge of government assistance programs
Knowledge of computer databases and software programs and tools
Zipline Instructor/ Childrens Program Facilitator at Common Ground-The Cindy Nord Center for RenewalZipline Instructor/ Childrens Program Facilitator at Common Ground-The Cindy Nord Center for Renewal
Marketing Assistant Intern Through LLCIP at Common Ground - The Cindy Nord Center for RenewalMarketing Assistant Intern Through LLCIP at Common Ground - The Cindy Nord Center for Renewal