Sandra Brandt

Act as an Inspirational leader and role model to employees. Coach develop and inspire employees so everyone is aligned to the Company's overall mission and vision.

• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
• Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Approved regular payroll submissions for employees.
• Reconciled daily sales transactions to balance and log day-to-day revenue.

• Assisted Manager in interview process of prospective employees and provided feedback.
• Coached 15-20 employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Developed loyal and highly satisfied customer base through proactive management of teams customer service strategies.

• Managed store personnel by delegating tasks and supervising daily operation.
• Streamlined opening and closing procedures as integral member of store staff.
• Engaged with customers to build rapport and promote long-term loyalty for increased sales.
• Supported store operations during peak hours, effectively managing long queues and high volumes of customers.

• Managed diverse team of 3-5 associates, fostering supportive work environment to improve performance.
• Coordinated special events and promotions, driving increased sales during peak seasons.
• Maintained open lines of communication between management, staff, and customers for seamless operations.
• Streamlined inventory processes, reducing time spent on stock checks and reordering items.
• Managed and maintained purchase orders and invoices.

• Compiled training materials for new employees and tracked skill development
• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Conducted regular monthly audits to maintain compliance with industry standards while identifying opportunities for continuous improvement.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Created positive work environment by fostering open communication channels, addressing employee concerns promptly, and acknowledging outstanding individual contributions regularly.