Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Sandra Butler

Evanston,IL

Summary

Self-motivated Lead Customer Service Representative recognized for multitasking numerous requests to handle direct and escalated customer requirements. Excellent research, communication and problem-solving abilities. Driven to boost productivity with top-notch analytical and management abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Service Lead

women onn the move
Chicago Heights, IL
05.2024 - 05.2024
  • Participated in regular meetings with senior management team to discuss progress of projects and initiatives related to customer service operations.
  • Ensured compliance with applicable laws governing consumer protection regulations.
  • Reviewed customer feedbacks to identify areas for improvement in products and services.
  • Provided expertise on product knowledge, services, policies and procedures to customers.

Various /General Maintenance Worker

Crown Staffing Solutions
Palatine, IL
03.2012 - 03.2016
  • Ensured that all safety regulations were followed while performing maintenance tasks.
  • Performed minor welding jobs such as soldering pipes and patching holes in metal objects.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Monitored building security systems and participated in emergency planning.

Education

High School Diploma -

Harry S Truman High School
Chicago, IL
08-1982

Skills

  • Customer service excellence
  • Order Management
  • Status Updates
  • Business Writing

Affiliations

  • i am a very well rounded inndivilual which is willing to compromise to learn new ways to work hard for the company i work for

Accomplishments

  • i have plenty of awards to show my leadership and workman accomplishments for my other jobs

Certification

  • i have an cna certificate

References

References available upon request.

Timeline

Customer Service Lead

women onn the move
05.2024 - 05.2024

Various /General Maintenance Worker

Crown Staffing Solutions
03.2012 - 03.2016

High School Diploma -

Harry S Truman High School

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Sandra Butler