Sandra Carbaugh
Papillion,NE
Summary
Analytical Accounts Payable Clerk with sensible money management and bookkeeping skills. Detailed executor of comprehensive audits, identifying discrepancies to maximize profits and promote business growth. Attentive supervisor of numerous vendor accounts with specificity and adherence to organizational regulations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Accounts Receivable
Carlson Restoration
02.2024 - Current
- Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
- Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies monthly.
- Expedited financial close process with diligent preparation of supporting documentation for month-end reconciliations.
- Enhanced cash flow by efficiently managing accounts receivable and ensuring prompt payment from customers.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
Licensed Insurance Agent
All Lines Insurance
04.2022 - 01.2024
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
Medical Billing and Coding/ Human Resources
GS Labs
10.2020 - 02.2022
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Developed comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Resolved coding discrepancies through in-depth analysis and collaboration with physicians, ensuring appropriate reimbursement for services rendered.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
Agent Assistant
American Family Insurance
05.2014 - 04.2018
- Streamlined communication between clients and agents through diligent management of phone calls and emails.
- Fostered positive relationships with clients, vendors, and colleagues through professional communication skills both in-person and via correspondence.
- Helped maintain a positive work environment by taking the initiative to address small office issues, such as equipment maintenance or supply replenishment.
- Assisted in closing deals effectively by gathering necessary documentation from all involved parties.
- Upheld confidentiality standards while managing sensitive information related to properties or client personal data.
- Delivered exceptional customer service while handling inquiries from prospective buyers or sellers.
- Coordinated appointments to show marketed properties.
Human Resources
Manpower Staffing
06.2002 - 01.2014
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Assisted human resources professionals with workforce development.
- Coordinated facilities management, human resources and payroll.
- Performed clerical tasks to support human resources team.
- Reviewed human resources paperwork for accuracy and completeness.
- Coached and supervised employees and managed human resources functions.
- Oversaw and managed hiring process and assisted human resources.
- Provided human resources support to formulate solutions with employees.
- Managed human resources effectively, maximizing employee productivity and satisfaction.
- Coordinated with human resources department to handle payroll and personnel databases.
- Answered phone and performed clerical duties to assist human resources department.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Documented human resources records and maintained confidentiality of sensitive personal information.
Education
Medical Billing And Coding
Metropolitan Community College
Omaha, NEPsychology
Bellevue University
BellevueHigh School Diploma -
Westside High School
Omaha, NE05.1989
Skills
- Invoice Processing
- Bank Reconciliation
- Accounting Software Proficiency
- Payment tracking
- Payroll Administration
- Data Entry
- Account Reconciliation
- Quickbooks
- General Accounting
- Accounts Payable
- Vendor invoice processing
- New Hire Training
- Bill payment
- Payment verification
- Bookkeeping
- Microsoft Office
- Attention to Detail
- Bill Payment and Recordkeeping
- Document Coding and Classification
- Customer Relations
Certification
- Licensed Property and Casual for state of Nebraska and Iowa, current
Languages
Spanish
Professional Working
Additional Information
I have a high level of responsibility and enjoy working with a diverse population. The positions that I have held required not only time management, and organization, but a great deal of responsibility. I also can communicate effectively. I can understand and rely my communication with all that I speak with.
Timeline
Accounts Receivable
Carlson Restoration
02.2024 - Current
Licensed Insurance Agent
All Lines Insurance
04.2022 - 01.2024
Medical Billing and Coding/ Human Resources
GS Labs
10.2020 - 02.2022
Agent Assistant
American Family Insurance
05.2014 - 04.2018
Human Resources
Manpower Staffing
06.2002 - 01.2014
Medical Billing And Coding
Metropolitan Community College
Psychology
Bellevue University
High School Diploma -
Westside High School
- Licensed Property and Casual for state of Nebraska and Iowa, current
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