Sandra Connors
Middleburg
Summary
Results-driven Audit Coordinator II at EXL Service with expertise in medical terminology and claims processing. Proven track record in enhancing audit efficiency and training teams on best practices. Detail-oriented and collaborative, I excel in maintaining compliance and resolving discrepancies, ensuring accurate financial records and streamlined operations.
Overview
17
17
years of professional experience
Work History
Audit Coordinator II
EXL Service
New York
08.2021 - Current
- Coordinate audits to ensure compliance with company policies.
- Develop audit schedules and track progress of audit activities.
- Review financial records for accuracy and completeness during audits.
- Assist in training team members on audit procedures and best practices.
- Identify process improvements to enhance audit efficiency and effectiveness.
- Maintained records of audit activities in compliance with regulatory standards.
Audit Coordinator
EXL Service
Jacksonville
06.2011 - 02.2019
- Managed collections processes to ensure timely reimbursement from clients.
- Coordinated audits to ensure compliance with company policies.
- Trained team members on audit procedures and best practices.
- Prepared pre and post-audit documents for nursing staff.
Account Reconciliation Specialist
Nemours Children's Hospital
Jacksonville
03.2008 - 06.2011
- Executed payment reconciliation for health insurance claims, maintaining precise financial records and resolving discrepancies.
- Analyzed payer trends and discrepancies to identify and resolve inefficiencies in account reconciliation.
- Maintained accurate records by inputting patient and guarantor information and coverage data into systems.
Education
High School Diploma -
FSCJ
Jacksonville01-2000
Skills
- Medical terminology
- Medical records review
- CPT and HCPCS coding
- Claims processing
- Organized and detail-oriented
- Collaborative team player
Timeline
Audit Coordinator II
EXL Service
08.2021 - Current
Audit Coordinator
EXL Service
06.2011 - 02.2019
Account Reconciliation Specialist
Nemours Children's Hospital
03.2008 - 06.2011
High School Diploma -
FSCJ
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