Sandra Corpus
El Paso,TX
Summary
Experienced medical administrative professional with expertise in insurance verification, authorizations, and bilingual patient coordination. Skilled in managing high-volume tasks and strong ability to collaborate with insurance companies and streamline patient access processes.
Overview
18
18
years of professional experience
Work History
Insurance Verification Representative
Envision Radiology
Colorado Springs, Colorado
08.2022 - Current
- Analyzed and interpreted complex benefit plans in alignment with provider contracts to ensure accuracy in service delivery.
- Ensured accurate billing by updating patient accounts with verified insurance information.
- Effectively managed multiple high-priority tasks in a fast-paced environment.
Prior Authorization Specialist
Myriad Genetics
Salt Lake City, Utah
05.2022 - 08.2022
- Tracked and recorded thorough details of every authorization activity.
- Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
- Coordinated with other departments to obtain additional information needed for prior authorization.
Bilingual Patient Access Coordinator
Envera Health
Richmond, VA
09.2021 - 04.2022
- Maintained strong call control and quickly worked through scripts to address problems.
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
- Answered incoming calls, responded to inquiries, resolved customer complaints and provided assistance as needed.
Radiology Scheduler
Desert Imaging
El Paso, TX
02.2021 - 09.2021
- Scheduled diagnostic tests such as X-rays, CT scans, Mammograms and MRIs for patients.
- Retrieved previous imaging reports and images relevant to exams.
- Managed and scheduled tasks to effectively meet daily call targets.
Surgery Scheduler
Foot and Ankle Partners of El Paso
El Paso, TX
11.2019 - 06.2020
- Created and managed surgical schedules for multiple surgeons.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Arranged hospital admissions for patients as required.
Front Desk Supervisor
Santa Cruz Ear Nose & Throat Medical Group
Santa Cruz, CA
09.2007 - 06.2019
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Skills
- Referral verification
- Prior authorizations
- Database Management
- Bilingual communication
- Insurance Coverage Analysis
- Electronic Medical Records (EMR) Management
Timeline
Insurance Verification Representative
Envision Radiology
08.2022 - Current
Prior Authorization Specialist
Myriad Genetics
05.2022 - 08.2022
Bilingual Patient Access Coordinator
Envera Health
09.2021 - 04.2022
Radiology Scheduler
Desert Imaging
02.2021 - 09.2021
Surgery Scheduler
Foot and Ankle Partners of El Paso
11.2019 - 06.2020
Front Desk Supervisor
Santa Cruz Ear Nose & Throat Medical Group
09.2007 - 06.2019
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