Sandra C Silva
Winnetka,CA
Summary
To obtain a position with a growth-oriented company where my experience can be an asset and will contribute to the company’s growth and probability
Overview
15
15
years of professional experience
Skills
- 20 years extensive collections
- Bilingual and English in Spanish
- Skip tracing knowledge
- Knowledge with FDCPA & HIPPA
Work History
Grant & Weber
10.2010 - Current
- Company Overview: Revenue solutions and receivables.
- Contact consumers of overdue medical account balances and address on how I can help with resolving the matter.
- Resolve consumer disputes and disagreements through professional communication to find mutual beneficial solutions
- Record all information such as repayment, interactions, and account status are for future reference
- Utilize various skip tracing tools effectively to find hard to find consumers increasing successful collections
- Provide excellent service during difficult conversations, emphasizing with consumer while remaining firm on payment expectations
IHSS Care Provider
IHSS - In Home Supportive Services
04.2018 - 09.2025
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Followed nutritional plans to prepare optimal meals.
- Administered prescribed drugs to high-volume patient caseload.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Scheduled daily and weekly care hours for client caseload.
Education
Some continuing education and office management
Catherine College
Panorama City, Ca01.1995
High School - undefined
Van Nuys High School
01.1988
Timeline
IHSS Care Provider
IHSS - In Home Supportive Services
04.2018 - 09.2025
Grant & Weber
10.2010 - Current
Some continuing education and office management
Catherine College
High School - undefined
Van Nuys High School
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