Meticulous Assistant Branch Manager adept in cultivating account member satisfaction and loyalty illustrated through 20+ years of positive management performance. Industrious and trustworthy with in-depth understanding of loan and financial products.
To assist members with loan request and cross sell opportunities. Responsible for maintaining compliance with all regulations policies and procedures including BSA and OFAC. Process approved loans including mortgage and home equity, coordinate in person closing and remotely. Train new loan consultant and help reach goal as a team. NMLS active, credit counseling certified.
Supervised 4 branch team members and provided management with suggestions regarding performance assessments.
Credit counseling certificate. NMLS license.
Credit counseling certificate. NMLS license.