SANDRA DERRING
Chattanooga
Summary
Experienced Community Manager with a strong background in lease compliance, resident communications, and conflict resolution. Known for prompt follow-up, clear updates, and dependable customer service.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Community Manager
TESCO Properties
Chattanooga, Tennessee
05.2019 - Current
- Sent resident notices and program updates for Tesco Properties community efforts.
- Directed resident communications for Tesco Properties community programs and property notices.
- Handled resident issues with prompt follow-up and clear status updates.
- Coordinated resolution of resident concerns through timely follow-up and service updates.
- Strengthened resident issue resolution through timely follow-up and clear service updates.
- Improved resident communication flow for Tesco Properties community programs and notices.
- Supported planning of community events to improve engagement at Tesco Properties developments.
- Organized community events that strengthened engagement across Tesco Properties developments.
- Boosted community engagement through planning of events at Tesco Properties developments.
- Tracked lease rules and policy compliance across occupied properties.
- Monitored lease compliance and policy adherence across occupied properties.
- Maintained lease compliance and policy adherence across occupied properties.
Community Manager
Wishrock
Chattanooga, Tennessee
07.2017 - 04.2019
- Managed resident communications for TESCO Properties community programs and notices.
- Planned community events supporting engagement at TESCO Properties developments.
- Resolved resident concerns through timely follow-up and clear service updates.
- Coordinated tenant relations across mixed-use properties and shared amenities.
- Monitored lease compliance and policy adherence across occupied properties.
- Maintained vendor coordination for landscaping, repairs, and common area services.
- Oversaw repairs and enhancements by working closely with maintenance staff.
Education
Bachelor of Science - Public Health Education
Univesity of Tennessee At Chattanooga
Chattanooga, TN06-1974
Skills
- Lease compliance
- Resident Communications
- Event planning
- Tenant relations
- Vendor management
- Customer service
- Vendor coordination
- Property management
Certification
- Certified Apartment Manager
- Certified Occupancy Specialist
- Certified Fair Housing Coordinator
- Graduate of Leadership Chattanooga
Accomplishments
- Apartment Association Property Manager of the Year 2005
- Most Improved Property of the Year Tesco Properties 2020
- Top Performance Award Brookside Properties
- Founders Award Delta Sigma Theta
Timeline
Community Manager
TESCO Properties
05.2019 - Current
Community Manager
Wishrock
07.2017 - 04.2019
Bachelor of Science - Public Health Education
Univesity of Tennessee At Chattanooga